Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Richard Fawke

Ormiston,QLD

Summary

Experienced Sales Account Manager with a 14-year track record in Real Estate and Digital Media sales. Excelling at cultivating and maintaining client relationships through attentive service. Expertise in planning, executing, and optimizing marketing strategies that leverage various digital approaches. Consistently achieving success through meticulous planning and proactive campaign tracking. Strengths include marketing strategies, product promotion, and market penetration. Highly skilled at expanding network connections through persuasive brand imaging. As an energetic sales professional specialising in elevating company revenue through digital marketing solutions, I'm dedicated, organised, and thrive under pressure, always enhancing the organisational brand. Passionately fostering client relationships and conducting market research to develop effective marketing strategies as an innovative Senior Account Manager with a talent for converting leads and managing multiple accounts, skilled in forecasting, project management, and strategic planning, with excellent communication abilities.

Overview

24
years of professional experience

Work History

CoreLogic

Senior Professional Account Manager
11.2021 - Current

Job overview

  • A dynamic role that spans Brisbane South, Gold Coast, and Toowoomba, I've taken ownership of the Real Estate territory, delivering impactful sales presentations and client pitches. Making a commitment building strong relationships with business representatives has been instrumental in uncovering client needs and delivering tailored solutions.
  • Setting and surpassing revenue goals has been a consistent achievement, with a 15% increase in Queensland sales. Excelling at selling new services, constantly analysing competitors to stay ahead, and supporting key accounts with extensive knowledge. To stay at the forefront of industry trends, I've diligently researched emerging concepts, enhancing our product offerings.
  • Mentoring junior account managers has not only boosted their skills but also increased company revenue. I've been proactive in managing client budgets and billing, ensuring a smooth financial process. In nurturing long-lasting client relationships, I've been a trusted advisor, educating clients on new products and services to boost engagement with our brand.
  • Beyond these accomplishments, I've taken on the responsibility of presenting digital solutions from the CoreLogic product suite to foster portfolio growth and achieve revenue targets. My commitment to engaging customers with new and exciting products has driven success. High levels of activity have been maintained, and an effective operating rhythm has put me in front of the right customers to expand our portfolio.
  • A clear state strategic plan, aligned with the broader state objectives, has been established and managed successfully. I've been at the forefront of creating and leading key account client engagement strategies in collaboration with the Queensland State Manager, negotiating deals with key customers and industry partners across real estate and associated categories.
  • I've consistently provided regular sales reports, complete with performance against budget, variance analysis, revised projections, and appropriate corrective actions when necessary. As the voice of the customer, I've coordinated the gathering of market intelligence, covering competitors' products and sales strategies, influencing decisions at the state level with valuable insights.
  • In summary, my approach blends successful sales and relationship-building with strategic planning and market intelligence to drive growth and meet revenue targets.

Rural Press Australian Community Media

Advertising Media Sales Consultant
11.2018 - 11.2021

Job overview

  • Enhanced Real Estate Agents' brand awareness through innovative print and digital productions in major ACM publications.
  • Led effective customer service satisfaction initiatives via Zoom meetings, training colleagues nationwide in objection-handling to boost business success.
  • Increased revenues and advanced business objectives through local real estate public relations strategies and campaigns. Cultivated professional relationships with communication and media experts to facilitate partnerships and efficient mass communications.
  • Managed budgets, optimised advertising strategies for better digital ROI, and maintained repeat business. Produced and presented weekly reports on KPI progress to the Sales Manager.
  • Created and showcased media and advertising packages, spanning ACM Display Marketing, Local Target Display Marketing, SEM, SEO, Social Display Marketing, Social Marketing, REV portal subscriptions, REV lead generation packages, Dynamic Hyper Local real estate marketing, and integrated print and digital marketing bundles.
  • Generated sales leads and explored new business opportunities through prospecting and cold calling. Gathered client feedback in person and via telephone to refine services. Crafted innovative sales pitches to enhance prospects' understanding of the company.
  • Maintained a robust pipeline for reliable revenue forecasting. Devised strategies to meet monthly quotas and perform at target levels. Proactively upsold advertising packages via outbound calls to existing customers. Demonstrated strong independent work ethic with minimal supervision while contributing to team objectives in a fast-paced environment.

Ray White QLD, McGrath QLD

Real Estate Salesperson
01.2009 - 11.2018

Job overview

  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Liaise with external business providers and attend new business meetings to identify new exciting marketing ideas that are specific to Ray White brand guidelines.
  • Regularly network with professional partners - solicitors and finance providers to optimise referrals and deliver up to date knowledge around products associated when buying and selling property.
  • Perform negotiations between buying and selling parties to obtain the best selling price for the seller.
  • Design and deliver professional marketing presentations for sellers to obtain the best marketing campaign to achieve the best price Results:.
  • Maintained a reputable business generating growth each year from the previous.
  • Awarded Career award for generating over $1,000,000 in gross commission in 2014.
  • Awarded Ray White Premiere Award in 2015.
  • Awarded Ray White Premiere Award in 2016.

Queensland Government Gaming Division

Gaming Compliance Officer, Gaming Operation Officer
01.2000 - 01.2014

Job overview

  • Regulatory roles within the Queensland Government in the areas of Gaming, Keno, Casinos, Racing, Wagering, Lotteries, Trade Promotions, Raffles.
  • Operational roles within the Queensland Government relating to Casinos, Gaming, Responsible Gambling, Ministerial Advice on all Gaming related Acts that required political attention.
  • Gaming Compliance Officer based in Cairns servicing the far north region of Queensland maintaining regulatory controls in the Reef Casino Cairns, all the pubs and clubs in the region with Gaming machines, all the racetracks in the region for racing regulation.
  • Maintain audit programs in relation to Gaming Act, Casino Control Act, Wagering Act, Keno Act and all Trade Promotions and Art Union Acts.
  • Liaise with external gaming providers and attend business meetings to identify areas in the regulations that may need change and give advice on to external operators on how to achieve compliance within the legislation.
  • Provide professional written memorandums and reports as a Gaming Operation Officer on changes to the current legislation and potential impact the changes may have to the greater community to ensure the changes were in line responsible gambling initiatives.
  • Perform negotiations between parties to obtain the best outcome for different agencies relating to gaming regulation.

Education

REIQ
Brisbane, QLD

Real Estate Sales Certificate—current from Real Estate Sales
01.2009

Brisbane
Brisbane, QLD

Certificate IV in Training and Assessment
01.1999

Brisbane
Brisbane

2 Project Management—Foundation
01.1998

Australian Catholic University
Brisbane, QLD

Bachelor of Business Administration from Marketing and Management
11.1996

Skills

  • Revenue Generation
  • Account Management
  • Strategic business partner with customers
  • Relationship building and management
  • Sales expertise
  • Flexible & Adaptable
  • Leadership
  • Data management
  • Salesforce, Office, Google Applications software proficiency
  • Extensive personal network
  • New business development, solution selling & prospect targeting
  • Campaign development

Additional Information

Referees:

Tom Power.................................Louise Denisenko

QLD State Manager...................Licensed Real Estate Agent

0427 217 021.............................0423 110 555

Carsales.com.au........................Redlands Coast Properties



Timeline

Senior Professional Account Manager

CoreLogic
11.2021 - Current

Advertising Media Sales Consultant

Rural Press Australian Community Media
11.2018 - 11.2021

Real Estate Salesperson

Ray White QLD, McGrath QLD
01.2009 - 11.2018

Gaming Compliance Officer, Gaming Operation Officer

Queensland Government Gaming Division
01.2000 - 01.2014

REIQ

Real Estate Sales Certificate—current from Real Estate Sales

Brisbane

Certificate IV in Training and Assessment

Brisbane

2 Project Management—Foundation

Australian Catholic University

Bachelor of Business Administration from Marketing and Management

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Richard Fawke