Richard Gabriel
Wanneroo,WA
Summary
Proven track record in enhancing customer satisfaction and project efficiency, notably at Evabel Ltd. Skilled in product installation and project management, I excel in creating solutions that exceed expectations. My positive attitude and attention to detail have consistently led to successful outcomes, with a strong focus on safety and quality.
Overview
18
18
years of professional experience
Work History
Decking Installer & Joiner
Evabel Ltd
10.2023 - 05.2024
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and commercial sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Senior Landscape Gardener
Decked Out Landscaping & Design
03.2020 - 10.2023
- Followed blueprints or drawings to lay paving and materials in correct arrangement.
- Provided exceptional customer service throughout each phase of the project, ensuring client satisfaction from initial consultation to final walkthrough.
- Solved complex drainage issues with expert installation of French drains, dry wells, swales, and other runoff control measures.
- Achieved high levels of client retention by consistently meeting or exceeding expectations in both quality and timeliness of project completion.
- Minimized environmental impact by utilizing sustainable materials and employing best practices for water management in landscape design.
- Enhanced curb appeal by designing and executing visually appealing hardscape projects.
- Streamlined project management processes by effectively tracking progress and making adjustments as needed to meet deadlines and budgets.
- Enhanced property values for clients through strategic hardscape improvements that added functionality and beauty to outdoor spaces.
- Established a strong reputation within the community for delivering top-notch hardscaping services with honesty, integrity, and professionalism.
- Maintained strong relationships with vendors to ensure timely delivery of quality products at competitive rates for all projects.
- Developed accurate project estimates and proposals that clearly outlined the scope of work, materials required, and anticipated costs for clients.
- Maximized efficiency on job sites by maintaining clean workspaces, organizing tools/materials properly, and delegating tasks based on individual strengths within the team.
- Reduced project costs by sourcing high-quality materials at competitive prices from trusted suppliers.
- Received numerous referrals due to consistently exceeding client expectations with high-quality workmanship and attention to detail.
- Increased client satisfaction by collaborating closely with them to understand their vision and preferences for hardscaping projects.
- Optimized project timelines by efficiently coordinating material deliveries and labor schedules.
- Delivered outstanding results by skillfully installing a wide range of hardscape elements, including pavers, retaining walls, patios, walkways, and outdoor living spaces.
- Operated landscaping equipment with focus on safety and machine longevity.
- Educated clients on proper care and maintenance of landscaping projects.
PADI Dive Instructor
Various
01.2006 - 08.2012
- Assisted students in overcoming challenges associated with diving techniques through patience, support, and constructive feedback.
- Optimized class sizes for more effective instruction by assessing individual skill levels prior to course commencement.
- Strengthened communication channels between dive shop team members resulting in smoother daily operations.
- Utilized excellent time management skills in order to efficiently balance multiple responsibilities, including teaching courses, leading dives, and managing equipment inventory.
- Increased overall diving skills of students with personalized coaching and tailored lesson plans.
- Implemented conservation initiatives during dive trips, promoting environmental awareness among students and staff members.
- Conducted Emergency First Response courses for divers, increasing awareness of emergency protocols and procedures.
- Consistently received positive reviews from customers for exceptional service, professionalism, and knowledge as a PADI Dive Instructor.
- Mentored new dive instructors, sharing best practices for teaching techniques and student engagement strategies.
- Organized special events such as underwater cleanups or fundraisers to engage local communities in marine conservation efforts.
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Maintained accurate records of all student trainings, certifications issued, and other relevant documentation adhering to PADI guidelines.
- Created an inclusive learning environment that accommodated diverse student needs through differentiated instruction methods.
- Met needs of different students by adapting teaching materials and methods.
Education
PADI OWSI - Scuba Diving
PADI
PADI10.2006
BTEC - Media
Accrington & Rossendale College
Accrington 04.2005
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Customer Service
- Following safety practices
- Customer Satisfaction
- Equipment Installation
- Pre-installation Site Prep
- Equipment Operation
- Customer Relations
- Worksite preparation
- Blueprint Reading
- Fluent in Language
- Project Management
Languages
Italian
Limited Working
Timeline
Decking Installer & Joiner
Evabel Ltd
10.2023 - 05.2024
Senior Landscape Gardener
Decked Out Landscaping & Design
03.2020 - 10.2023
PADI Dive Instructor
Various
01.2006 - 08.2012
PADI OWSI - Scuba Diving
PADI
BTEC - Media
Accrington & Rossendale College