Richard Hunt
Highland Park
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Passionate Trainer with extensive knowledge of security training and proven success working with all types of clients. Devoted to long-lasting and comprehensive results for every client. Trained in security, first Aid, traffic control and weapons use.
Overview
18
18
years of professional experience
Work History
Trainer
Acquired Awareness Training Centre
04.2023 - Current
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Developed customized training materials for various industries, ensuring relevance to target audience.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Evaluated effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Facilitated team-building exercises that fostered collaboration and communication among department members.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Oversaw administration of online learning platforms, ensuring seamless user experiences for trainees at all levels.
- Increased employee satisfaction by introducing flexible learning options such as self-paced courses and remote workshops.
- Promoted culture of continuous learning within the organization by advocating for ongoing professional development opportunities.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Reduced costs associated with external trainers by developing an internal network of skilled facilitators who could lead programs as needed.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Monitored participant workflow and behaviors throughout training process.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Developed effective training plans based on department needs and objectives.
- Developed individualized training plans to achieve staff readiness.
- Prepared and presented supplementary learning material to support structured lessons.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Introduced standardized training for cohesive learning environments.
- Worked with vendors to customize courseware to accommodate business needs.
- Built and maintained professional relationships with vendors and suppliers.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Developed and implemented successful onboarding program.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed job-specific competencies and performance standards.
- Facilitated virtual, in-person and blended learning sessions.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Established and maintained quality control standards.
- Designed and delivered web-based, self-directed learning materials.
Area Manager of Operations
Lack Group
02.2022 - 01.2023
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Improved employee productivity through effective training programs and performance evaluations.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Enforced compliance with local, state and federal regulations and company standards.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed processes to save on costs and prevent losses.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Reduced operational risks while organizing data to forecast performance trends.
Manager
Guardrite Security And Traffic Management
01.2006 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Directed staff and managed annual capital budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Prepared and recommended long-range plans for development of department personnel.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Evaluated report data to proactively adjust and enhance operations.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
High School Diploma -
Cabramatta High School
Cabramatta NSW1989
Skills
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Project Management
- Managing Terminations
- Issue and Conflict Resolution
- Managing Operations and Efficiency
- Administration and Reporting
- Scheduling and Coordinating
- Staff Management
- Managing Laborers
- Strategic Planning
- Budgeting and Resource Management
- Configuration and Management
- Productivity Performance
- Job Assignments
- Overseeing Employees
- Managing Appointments
- Maintenance and Repair Management
- Human Resource Management
- Business Analysis
- Managing Fleet Vehicles
- Managing Multiple Tasks
- Program Monitoring and Tracking
- Training Program Design
- Employee Interviewing
- Training Method Development
- Simulation Leadership
- Course Optimization
- Management Consultation
- Team Exercises
- Virtual Learning Management
- Instructor Selection
- Adult Learning Theories
- Employee Performance Reviews
- Learning Techniques
- Training and Development Skills
- Training Materials and Documentation
- Innovative Training Approaches
- Preparing Course Materials
- Coaching and Development
- Implementation Management
- Corporate Training Programs
Timeline
Trainer
Acquired Awareness Training Centre
04.2023 - Current
Area Manager of Operations
Lack Group
02.2022 - 01.2023
Manager
Guardrite Security And Traffic Management
01.2006 - 01.2022
High School Diploma -
Cabramatta High School
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