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As a professional with more than 2 years of experience in the oral and dental health sector, I have an extensive background in sales consulting, interpreting and call center management. I have a successful track record of developing customer relationships, exceeding sales targets and interacting effectively with international customers through strong communication skills.

As a sales consultant, I specialized in providing customers with information about products and after-sales support, with the ability to lead and exceed sales targets in the field of oral and dental health products. As an interpreter, I played an important role in communicating with international customers and overcoming language barriers. In the position of call center manager, I used My team management and leadership skills to continuously improve the management and performance of call center operations.

With My customer-oriented approach, mastery of sales and marketing strategies and multilingual communication skills, I have achieved significant success in international patient management and organization of foreign patients. I am equipped with a unique set of skills and experience to contribute to the success of your company and advance my career.

Focused and driven professional with ambition and attention to detail in any work scenario. Built with a strong foundation stemmed from years of customer service, system workflows, and operational problem-solving. Technically experienced in platforms such as SAP, Salesforce and Office 365 apps to fortify and refine work processes, managing streams of data intake and remedying end-user technical/non-technical issues with security, clarity and precision. Known for consistent delivery of white-glove service to diverse clientele—including the City of Houston, Houston Police Dept., and HISD organizations—by dissolving complex requirements into practical solutions and building strong, trust-based relationships. Keen on innovating workflows, training end-users and facilitating cross-functional teams to resonate efficiency and reliability.

Hard-working professional with experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my skills to successfully fill the role at your company.

Sales Specialist with proven success at Sunglass Hut, excelling in customer engagement and relationship management. Consistently surpassed performance metrics through effective problem-solving and outstanding service. Expertise in POS operations and cash handling, enhancing store sales and customer experience through product knowledge and personalized assistance.

Richard Jones

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Sales Specialist

Retail

Labourer

Education

Year 12 Certificate -

RSA & RSG -

White Card -

LF Forklift License -

Working at Heights -

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Sales Specialist

Retail

Labourer

Year 12 Certificate -

RSA & RSG -

White Card -

LF Forklift License -

Working at Heights -

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