Richard Kwame Mensah
Flynn
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Pickles Auctions - under Clap (Car Detailing company)
01.2020
- Duties included: Car detailing, parking and organising vehicles
Retails and Sales Assistant
Total Tools Fyshwick
08.2020 - 01.2021
- Duties included; Customer service, sales, stock relocation, stock takes, booking service requests, taking delivery stock, experience in use of POS registers and computers
Professional Car Detailer
HIGH PRESSURE ACT
05.2024 - Current
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- I personally ran the business by myself for little over a year and was always able to meet customers expectation' whilst managing two staff members.
Education
Hawker College
01.2018
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Belconnen High School
01.2016
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Hawker Primary School
01.2011
Skills
- Used POS programs, computers and cash registers
- Driving, relocating and organising stock and vehicles (holds a full drivers licence)
- High level customer service through excellent communication skills
- Fast learner
- I can communicate effectively with all age groups and am a good listener I have a friendly and outgoing approach and enjoy talking to people
- Experience in on-selling clothing
- Cash handling
- Relationship building
- Stock management
- Sales expertise
- Social media engagement
Accomplishments
Successfully starting and operating my own business from the ground up.
Personal Attributes
- I have a personal understanding of people from diverse backgrounds and cultures, based on my own experience of a cross-cultural family. This has given me with a grounded social/emotional intelligence;
- I travelled internationally in Jan – Feb 2019 to rural Ghana West Africa and United Arab Emirates (UAE) and grew a lot from that experience personally in regard to begin able to manage in different environments and communicate with people from diverse backgrounds;
- Keen interest in designer fashion and maintaining a polished personal grooming and appearance; and
- Have a business mindset, work and money ethic.
Life Goals
Investing and growing own business and personal wealth
Timeline
Professional Car Detailer
HIGH PRESSURE ACT
05.2024 - Current
Retails and Sales Assistant
Total Tools Fyshwick
08.2020 - 01.2021
Pickles Auctions - under Clap (Car Detailing company)
01.2020
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Belconnen High School
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Hawker Primary School
Hawker College
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