Talented Aquatic Program Supervisor with demonstrated track record of achievement over 13 years of experience in Aquatic/Fitness industry. Offering top-notch abilities in communication, relationship building and process improvements along with remarkable skill in creating and implementing programs of all sizes. Hardworking and reliable Aquatic Program Supervisor with strong ability in staff development, program management, supervising staffs. Offering critical problem solving skill and charismatic interpersonal skill. Highly organized, proactive and punctual with team-oriented mentality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Swimming Instructor
SGAC - Sydney Gymnastic and Aquatic Centre
Rooty Hill, NSW
01.2021 - Current
Instructed swimmers from all ages on proper technique, stroke development and water safety.
Maintained optimal physical endurance and agility in order to demonstrated swimming skills to students while providing corrective feedback.
Observed students during classes, keep track of issues and incorrect techniques and created lesson plans tailored to the individual needs of each student.
Maintained firm, fair & fun class control in order to create a safe and enjoyable learning environment for students.
Organized special events such as race nights for advanced swimmers.
Taught basic and appropriate rescue and survival techniques to students of all ages with varying skill levels.
Developed joyous and respectful relationships with students, encouraging them to enjoy and gain confidence in swimming.
Plan and Set up appropriate equipments before classes began and put it away afterwards.
Assisted in training and motivating new swimming instructors on teaching methods, safety procedures and policies.
Participated in continuing personal development according to the guidelines from AUSTSWIM.
Attended staff bi-monthly meetings and trainings regarding professional swimming instruction.
Created strategies to help meet needs of mentally and physically challenged swimmers.
Created inviting swimming spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Built and continually expanded knowledge and expertise on latest swimming trends and programs and kept class content fresh and interesting.
Senior Swimming Instructor and Aquatic Supervisor
Stanford Swim School
Epping, NSW
02.2010 - 09.2023
In addition to what outlined through my work experience with SGAC above.
Developed and implemented aquatic programs.
Conduct assessments and assign students to appropriate levels.
Conducted regular inspection of pool facilities and equipments to ensure cleanliness and safety.
Supervised other staffs members during their shift and provide meaningful feedbacks base on their performances.
Provided comprehensive training for new employees on facility policies and procedures.
Resolved customer complaints regarding swimming instructions and policies in a timely manner.
Responded promptly to emergency situations involving patrons or staff members.
Education
Bachelor of Arts - Commerce - Actuarial Studies & Finacial Economics
University of New South Wales
Sydney, NSW
07.2015
Skills
Experienced in Staff Development for All Aquatics Programs Involving Schools, Squads, Adults, Infants and School-Age Kids
Experienced in Collaboration with Customer Services Regarding Company Policies, Enrolments and Payments
Conduct Professional Assessments on Aquatics Programs Regularly
Liaison and Resolve Conflicts and Issues Effectively among Clienteles, Staffs and Managements
Actively Participate, Promote and Contribute to All Professional Development Training Sessions
Maintain High Level of Fitness and Knowledge in the Aquatic Industry
Open to Feedbacks and Always Strike to Improve
Great Adaptability and Fast Learner
Languages
English
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Accomplishments
AUSTSWIM Award of Excellence 2023 - NSW Teacher of Competitive Strokes
Certification
AUSTSWIM - Teacher of Swimming and Water Safety
AUSTSWIM - Teacher of Towards Competitive Strokes
AUSTSWIM - Teacher of Adults
AUSTSWIM - Teacher of Infants and Preschool Aquatics
Royal Life Saving - Pool Lifeguard
CBD College - HLTAID011 Provide First Aid
CBD College - HLTAID010 Provide Basic Emergency Life Support
CBD College - HLTAID009 Provide Cardiopulmonary Resuscitation
NSW Working With Children Check
National Police Check
Timeline
Senior Swimming Instructor
SGAC - Sydney Gymnastic and Aquatic Centre
01.2021 - Current
Senior Swimming Instructor and Aquatic Supervisor
Stanford Swim School
02.2010 - 09.2023
Bachelor of Arts - Commerce - Actuarial Studies & Finacial Economics
University of New South Wales
AUSTSWIM - Teacher of Swimming and Water Safety
AUSTSWIM - Teacher of Towards Competitive Strokes
AUSTSWIM - Teacher of Adults
AUSTSWIM - Teacher of Infants and Preschool Aquatics
Royal Life Saving - Pool Lifeguard
CBD College - HLTAID011 Provide First Aid
CBD College - HLTAID010 Provide Basic Emergency Life Support
CBD College - HLTAID009 Provide Cardiopulmonary Resuscitation
NSW Working With Children Check
National Police Check
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