RICHARD MACKENZIE-ROSS
ECHUCA,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
RSA OFFICER/Security Officer
SHAMROCK HOTEL
ECHUCA, VICTORIA
03.2023 - Current
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Enforced access control measures in accordance with established procedures.
- Assisted with crowd control during large events held at the facility.
- Maintained calm composure during emergencies with local law enforcement and emergency response services.
BARISTA CAFE ASSISTANT
BEAN ROASTED
ECHUCA, VICTORIA
07.2016 - 06.2024
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Ensured that all food items were prepared according to established recipes and standards.
Education
KYABRAM SECONDARY COLLEGE
Kyabram, VIC12-2008
.
Skills
- Communication
- Task Prioritization
- Friendly, Positive Attitude
- Customer Relations
- Multitasking
- Teamwork and Collaboration
References
- HEATHER BEAN ROASTED MANAGER 0498691212
- ANDREW SECURITY MANAGER SHAMAROCK 0487497981
- DARCY VIVID CAREWORKER PERSONAL 0473205438
Timeline
RSA OFFICER/Security Officer
SHAMROCK HOTEL
03.2023 - Current
BARISTA CAFE ASSISTANT
BEAN ROASTED
07.2016 - 06.2024
KYABRAM SECONDARY COLLEGE
.
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