Richard Patterson-Hyde

• To service existing QLD Distributor base and increase their penetration

through the implementation of marketing promotions, programs and sales leads

received from distributors and the media.

• To be familiar with the features and benefits of product offering.

• Achieving this through company training, reading company literature, using

product testing skills, consulting the Technical Department and arranging joint

calls with Distributors where application familiarisation is required.

Demonstrating products requested by Distributors customer, with ongoing

support training for staff.

• To report all complaints and to implement the corrective actions prescribed by

the Sales Manager.

• Build with the State Sales Manager sales budgets, and to achieve the agreed

targets within set expense budgets

• Developed and implemented strategic sales plans to increase product market penetration.
• Cultivated relationships with key clients, enhancing customer loyalty and retention rates.
• Conducted product demonstrations and training sessions for customers, showcasing features and benefits.
• Collaborated with Distributors to design promotional materials aligned with customer needs.
• Mentored junior sales representatives, providing guidance on best practices and client engagement techniques.
• Streamlined reporting processes, improving efficiency in tracking sales performance metrics.
• Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.

• Trained new sales representatives on product knowledge and sales techniques.
• Generated and executed sales plans in existing customer base to meet profit increase goals.
• Developed strong relationships with key industry players, enhancing company reputation and market presence.
• Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
• Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.

• Developed and maintained relationships with key clients to drive sales growth.
• Conducted market research to identify new business opportunities and customer needs.
• Collaborated with cross-functional teams to enhance product offerings based on client feedback.
• Led training sessions for new sales representatives, improving team performance and knowledge sharing.

TERRITORY SALES REPRESENTATIVE

PPG | Sydney, NSW

 Communicated product value, quality and style to educate and entice

potential customers.

 Responsible for planning and organizing sampling events by working hand-

in-hand with retail store managers and leaders.

 Followed up with customers after completed sales to assess satisfaction

and resolve any technical or service concerns.

 Managed portfolio of 102 accounts and $1.02ml in sales.

 Prepared and deliver customer sales quotes.

 Developed new business relationships and maintained existing through

regular communications and effective account management.