Richard Pinder
Redbank Plains Brisbane,QLD
Summary
Dynamic MR Administrator with proven expertise at Pentagon Freight Services, excelling in shipment tracking and client communication. Adept at resolving complex logistics challenges and optimizing load planning, ensuring timely deliveries and enhanced customer satisfaction. Strong problem-solving abilities and effective conflict resolution skills drive operational success in fast-paced environments.
Proficient Transportation Specialist adept at overseeing daily transportations with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth.
Overview
13
13
years of professional experience
Work History
MR Administrator
Pentagon Freight Services
Eagle Farm, QLD
09.2024 - 05.2025
- Performed data entry tasks into computer databases from paper documents.
- Working closely with 3PL accounts Imports / Export Coordinators to carry out daily tasks.
- Raising and resolving discrepancies within clients KPI requirements.
- Monitoring customers KPI's ensuring tasks are done within KPI timeframes.
- Maintaining excellent communication via email / phone with the clients to keep them updated.
Transportation Coordinator
Pentagon Freight Services
Eagle Farm, QLD
10.2012 - 05.2025
- Monitored shipment progress and provided timely updates to customers regarding arrivals or delays.
- Resolved discrepancies with carriers related to billing, delivery issues, and other problems in a timely manner.
- Collaborated with warehouse staff to optimize load planning processes and maximize efficiency.
- Coordinated transportation logistics for multiple shipments across various carriers and modes of transport.
- Communicated delays and early arrivals to management.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Organized delivery schedules and provided customers with timely updates.
Warehouse Coordinator
Pentagon Freight
Eagle Farm , QLD
10.2012 - 09.2024
- Monitored inventory levels and maintained accurate records.
- Coordinated with the logistics team to schedule shipments and optimize delivery processes.
- Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
- Prepared and maintained detailed records of inventory, shipments, and receipts for audit purposes.
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
- Prepared outgoing orders by picking items according to customer requirements while ensuring product quality is preserved throughout transit process.
Skills
- Shipment tracking
- Inventory management
- MS office
- Client communication
- Verbal and written communication
- Problem-solving
- Database management
- Conflict resolution
- KPI monitoring
- Freight coordination
- Discrepancy resolution
- Basic SAP operating system knowledge
References
Agota Csontos - Personal Reference - Mobile 0422394377
Email -acson59@gmail.com
Richard Thompson - Previous Employer - Mobile 0414623791
Email richardsthompson48@gmail.com
Benjamin Johnson - Last Employer - mobile - 0447913983
Email - benjamin.johnson@pentagonfreight.com
References
References available upon request.
Timeline
MR Administrator
Pentagon Freight Services
09.2024 - 05.2025
Transportation Coordinator
Pentagon Freight Services
10.2012 - 05.2025
Warehouse Coordinator
Pentagon Freight
10.2012 - 09.2024