Richard Russell
Shepparton
Summary
Dynamic Sales Manager with a proven track record at 4WD Supacentre Shepparton, excelling in sales planning and account management. Expert in market expansion and customer relationship management, I successfully drove company growth through innovative strategies and team leadership, achieving significant sales increases while enhancing client satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Manager
4WD Supacentre Shepparton
Shepparton
10.2024 - Current
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Managed daily operations of sales department, including supervision of staff members.
- Used change methodologies to increase sales and led projects for increased productivity.
- Achieved company growth and brand development through market expansion and sales.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Salesperson
Harvey Norman Computers
Shepparton
11.2021 - 10.2024
- Reset store displays for special events and seasonal merchandise changes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed and implemented strategies to meet sales quotas.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Resolved customer complaints promptly and efficiently.
- Listened to customer needs to identify and recommend best products and services.
Computer Technician
Computer Tech Support
Shepparton
04.2016 - 10.2021
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Upgraded computers with new hardware components like processors, RAMs.
- Implemented security measures to protect against unauthorized access or viruses.
- Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
- Managed inventory of parts and supplies for repair services.
Education
Bachelor of Information Technology -
Federation University Australia
VIC11-2021
High School Diploma -
Shepparton High School
Shepparton11-2019
Cert III in Information Technology -
GoTafe Shepparton
Shepparton11-2019
Skills
- Sales planning
- Account management
- Market expansion
- Sales strategy
- Customer relationship management
- Team leadership
Timeline
Sales Manager
4WD Supacentre Shepparton
10.2024 - Current
Salesperson
Harvey Norman Computers
11.2021 - 10.2024
Computer Technician
Computer Tech Support
04.2016 - 10.2021
Bachelor of Information Technology -
Federation University Australia
High School Diploma -
Shepparton High School
Cert III in Information Technology -
GoTafe Shepparton
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