Richard Young
WELLINGTON EAST,SA
Summary
Dynamic Owner/Operator with a proven track record at Curlwaa Caravan Park, excelling in operations management and customer satisfaction. Skilled in sales negotiation and regulatory compliance, I enhanced guest experiences through strategic partnerships and process improvements, driving operational efficiency and fostering a dependable team environment.
Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Curlwaa Caravan Park
07.2016 - 08.2025
- Managed daily operations, ensuring efficient guest services and high satisfaction levels.
- Oversaw maintenance schedules for facilities, ensuring compliance with safety regulations and quality standards.
- Trained and mentored staff, fostering a collaborative team environment focused on customer service excellence.
- Oversaw operation of our onsite Kiosk/Shop.
- Established partnerships with local businesses to enhance guest experiences and promote tourism in the area.
- Analyzed guest feedback to identify improvement areas, implementing changes to enhance park offerings.
- Managed day-to-day business operations.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Truck Driver
Dahlsens Building Centres
11.2015 - 05.2016
- Operated and maintained various truck models, ensuring compliance with safety regulations.
- Planned and executed efficient delivery routes to optimize fuel consumption and time management.
- Conducted routine vehicle inspections, identifying maintenance needs to prevent breakdowns.
- Documented delivery logs and maintained accurate records of cargo for inventory tracking.
- Implemented best practices for load securing, minimizing damage during transit and improving efficiency.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Owner/Operator
Tiacon Fencing
11.2010 - 11.2015
- Coordinated budgeting and financial management, optimizing resource allocation for operational effectiveness.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
High School Diploma -
St Pauls College
Traralgon, VIC01-1986
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
- Negotiation
- Risk management
- Regulatory compliance
- Preventative maintenance
- Dependable and reliable
- Customer-oriented
- Safe driving practices
- Order picking and processing
Timeline
Owner/Operator
Curlwaa Caravan Park
07.2016 - 08.2025
Truck Driver
Dahlsens Building Centres
11.2015 - 05.2016
Owner/Operator
Tiacon Fencing
11.2010 - 11.2015
High School Diploma -
St Pauls College