Richard Andrew Haines
ROCKDALE,New South Wales
Summary
I have over 35 years of experience working for major retail chains , hardware suppliers and car rental companies, as well as working for smaller and family owned operations here and in the united kingdom.
Over the years i have developed a strong work ethic and commitment to my employers. I have also gained a wealth of experience and sharpened my customer service skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Bunnings Warehouse
10.2012 - 07.2023
- Provided expert trade specialist advice
- Assisted in receiving, stocking and distribution of merchandise
- Drove forklifts, pallet jacks and other equipment to move materials.
- Inspected packages and merchandise for damage and notified vendors.
- Operated equipment while observing standard safety procedures.
- Worked in both Goods Inwards and the Timberyard trade sections
Customer Service Representative
Hertz Car Rental
06.1999 - 10.2012
- Handled customer inquiries and suggestions
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Consistently received excellent feedback from customers
Storeman Driver
Elite Cabinet Makers
06.1988 - 11.1988
- Assisted with the assembly and construction of kitchen cabinets
- Picked and packed finished products for delivery
- Delivered complete kitchens to the customer
- Operated forklift in warehouse
Education
High School Diploma -
Tweed River High School
Tweed Heads, NSW12.1980
Skills
- Warehouse logistics
- Forklift operation
- Customer Service
- Product Sales and Promotion
- Inventory Management
- Health and Safety Standards
- Equipment Inspection
- Traffic Control
- Order preparation
- Shipping and Receiving
- High Rack Storage
- Stock management and rotation
Certification
- WAREHOUSE OPERATIONS License FORKLIFT LICENCE
- CERTIFICATE 3 Training BUSINESS MANAGEMENT
Additional Information
AFL Team Manager - Ramsgate Rams Under 14 Girls 2022/23
- Management of team communications
- Rostering of volunteers for weekly match duties
- Coaching assistant
Timeline
Warehouse Worker
Bunnings Warehouse
10.2012 - 07.2023
Customer Service Representative
Hertz Car Rental
06.1999 - 10.2012
Storeman Driver
Elite Cabinet Makers
06.1988 - 11.1988
High School Diploma -
Tweed River High School
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