Richard (Tianze) Shan

Personal Assistant to the Managing Director (Construction Project Coordination)

• Coordinated and optimised construction schedules across multiple sites, aligning material installation, scaffolding access, inspections, and executive availability to maximise time efficiency and avoid delays or rework. Assisted in preparing reports and presentations for board meetings, enhancing communication clarity.
• Conducted on-site design compliance and quality verification, working closely with designers, site supervisors, and contractors to ensure construction outcomes aligned with approved design intent and technical requirements.
• Supported early-stage project planning and feasibility, preparing concise reports and presentation materials for executive decision-making, including concept planning for a proposed garden-style hotel development in Melbourne. alignment on objectives and project timelines.
• Managed multi-site construction communications and documentation, organising quotations, scopes, and cost details across trades (insulation, scaffolding, timber/steel structures, waterproofing, garage systems), and reporting key issues to management promptly.
• Monitored site progress and proactively identified hidden or external constraints, including boundary access and neighbouring property issues, and facilitated early negotiation to secure legally compliant approvals with minimal cost impact.
• Liaised daily with site supervisors and trade teams to verify construction sequencing, ensuring correct procedures were followed and potential issues were identified early to minimise delays, variations, and financial risk.

• Maintained a perfect attendance record over one year, demonstrating strong reliability, commitment, and work ethic.
• Worked collaboratively with kitchen team, supporting daily operations through mutual assistance and effective communication.
• Contributed to a positive and efficient kitchen environment, helping maintain consistent workflow and service quality during busy periods.

• Delivered high-volume Chinese BBQ service using traditional techniques, optimising preparation and cooking workflows to ensure consistent quality while minimising service time.
• Conducted seasonal usage analysis and supported menu development, introducing fast-to-prepare, high-margin dishes aligned with customer preferences.
• Maintained strict food safety and hygiene standards, ensuring full compliance with Australian food safety regulations in a fast-paced kitchen environment.
• Managed daily and weekly inventory counts across meats, vegetables, seafood, and dry goods, supporting accurate stock control and cost efficiency.
• Collaborated with kitchen team to optimise task allocation and workflows, maintaining service accuracy and customer experience during peak dining periods.

• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.