Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richel Danlag

Caniaba,Nsw

Summary

Accomplished Disability Support Worker and Retail Worker, recognized for exceptional relationship building and independent living support skills. At 24kare, I enhanced client well-being and satisfaction through personalized care and empathy, while at the Prouds Jewellers, I boosted repeat business by delivering outstanding customer service. Expert in household chores and social skills development, I consistently achieve positive outcomes. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support.

Overview

2
2
years of professional experience

Work History

Disability Support Worker

24kare
08.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Retail Worker

the Prouds Jewellers
09.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.

Education

High School Diploma -

Casino High School
Casino, NSW
11.2023

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Relationship Building
  • Household chores
  • Emotional Support
  • Social Skills Development

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Disability Support Worker

24kare
08.2024 - Current

Retail Worker

the Prouds Jewellers
09.2022 - Current

High School Diploma -

Casino High School
Richel Danlag