RICHMOND KYLE LITTLE
Manly
Summary
Dedicated and hardworking cashier with exceptional customer service and engagement skills. Experienced in resolving issues, answering customer inquiries, monitoring prices, finalizing purchases, and ensuring customer satisfaction. A creative problem solver who excels at assisting customers with diverse needs and seeking managerial support for complex situations when necessary.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Arborist
Australian Arborist Association
01.2024 - 11.2024
- Felled trees carefully to avoid damage to property and landscape.
- Maintained work vehicles and equipment.
- Improved client satisfaction by providing expert advice on tree care and maintenance best practices.
- Trimmed and removed tree limbs in contention using safety measures.
Store Supervisor
Street Machine Skate Shop
11.2020 - 01.2024
- Greet customers, assist with product selection, and provide expert advice on skateboards, accessories, and safety gear.
- Operate the point-of-sale system, process sales and returns, and handle daily cash reconciliation and bank deposits.
- Monitor stock levels, organize inventory, and conduct regular stock counts to minimize discrepancies.
- Maintain a clean and organized shop, ensuring displays are appealing and equipment meets safety standards.
- Supervise, train, and schedule staff to ensure efficient shop operations and excellent customer service.
- Plan and teach kids' skating lessons, focusing on techniques, safety practices, and confidence-building.
- Organize and promote events, workshops, and skating school programs to engage the community.
- Prepare reports on sales, inventory, and skating school attendance for management review.
- Enforce safety regulations in the shop and during lessons, ensuring a safe environment for customers and students.
Head Coach
Byron Bay Skateboard School
11.2020 - 01.2024
- Develop and implement lesson plans tailored to students' skill levels, from beginners to advanced skaters.
- Teach skating techniques, safety practices, and proper use of equipment to individuals and groups.
- Supervise and mentor assistant coaches, ensuring consistency in coaching methods and safety standards.
- Monitor students’ progress and provide constructive feedback to encourage skill development and confidence.
- Communicate with parents or guardians about students' performance, goals, and areas for improvement.
- Oversee safety protocols during lessons, ensuring all students follow rules and use equipment correctly.
- Organise skating events, workshops, and competitions to foster engagement and skill growth.
- Maintain records of class attendance, student progress, and incident reports for the skate school.
- Collaborate with skate school management to improve programs, schedules, and student retention.
Education
Year12 Graduate -
Coolum State High School
Skills
- cleanliness
- multitasking
- payment collection and banking
- heavy lifting
- tagging and logging inventory/system input
- retail merchandising
- attention to detail
- inventory management ($5 million annual sales)
- accurate cash handling
- loss prevention
- strong written and verbal communication
- excellent customer service (100 customers daily)
- team collaboration and support
- POS transaction processing
- upselling and promotional strategies
- cash drawer reconciliation
Certification
- 1ST AID CERTIFICATE
- CERT II BUSINESS MANAGEMENT
Timeline
Arborist
Australian Arborist Association
01.2024 - 11.2024
Store Supervisor
Street Machine Skate Shop
11.2020 - 01.2024
Head Coach
Byron Bay Skateboard School
11.2020 - 01.2024
- 1ST AID CERTIFICATE
- CERT II BUSINESS MANAGEMENT
Year12 Graduate -
Coolum State High School
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