Rick Carrera
Mobile Crane Operator
Cranbourne North ,VIC
Summary
- Charismatic, educated and polite team player with proven reliable, professional service experienced in leading teams to achieve a common goal. Seeking a larger sense of purpose not just employment with a team that shares the same perspective.
Overview
28
28
years of professional experience
Work History
Transport Load Planner
Apex Steel
06.2023 - 12.2023
- Create runs for 14+ crane trucks.
- Allocate steel products to these runs.
- Administration of run sheets, emails, orders.
- Use of SAP, MSOG, Microsoft Office and paper dockets.
Leading Hand
Australian Business Relocations
09.2022 - 06.2023
- Lead 1 truck driver and 6 jockeys.
- Relocate anything from office furniture to factory equipment.
- Plan work schedule, equipment, client liaison and achieve deadlines.
- Manage 3 trucks, warehouse, waste services and 3PL storage.
- Client's include Parliament of Victoria, reference available.
Fleet Operations Coordinator
Cameron Transport
02.2020 - 09.2022
- Work alongside Contract Manager, Operations Manager, Allocator and other supervisor and relieve roles.
- Client was Stramit as 3PL transport contract.
- Answer telephone/ email enquiries from drivers/ client, manage operational issues through to resolution.
- Prepare manifest, run sheets, workforce planning and liaise with 50+ staff.
- Manage fleet repairs, audits and services.
- Crane truck steel deliveries when required.
MR Refrigerated Truck Driver
Accredited Distributors
11.2017 - 02.2020
- Manual loading/unloading of FMCG
- Average 25 metro deliveries p/d
- Hino 2016 non synchro 10 pallet
Customer Service Representative
Georgeson Shareholder Communications
02.2017 - 10.2017
- Outbound campaign communication to shareholders of ASX listed companies.
- Using automatic dialler system to communicate with shareholders re special offers and company elections.
Merchandiser
Credo Group
09.2015 - 06.2016
- Merchandising, executing planograms, retail stock and visual display engagement.
Administration Consultant
Aegis
04.2016 - 11.2016
- Contract position administering data migration project via SAP, Excel and other software on behalf of Jemena Gas.
Online Fraud Analyst
Myer
11.2015 - 01.2016
- Detecting and investigating online fraudulent purchases using multiple software with the purpose of loss prevention. (contract position)
Disputes and Resolutions Case Manager
Service Stream
06.2012 - 09.2015
- Liaising with post sale customers, manufacturers and technicians to manage disputes, repairs and warranty claims regarding solar power system installations on behalf of Origin Solar through to resolution.
- Salesforce CRM, Microsoft Office suite & inhouse software. High negotiation skills used to prevent escalations.
Mystery Shopper
Creative Activation Junction
11.2013 - 04.2014
- Covert customer service & product placement assessment
- Merchandising audits
Long life Assistant
Woolworths
11.2011 - 07.2013
- Replenishing stock
- Creating visual displays and planograms
Stock Market Trader
Self employed
07.2011 - 12.2011
- Day trading Australian Stock Exchange CFD's privately.
Armoured Vehicle Operator
Chubb Security Services
02.2008 - 08.2011
- Crew leader supervising 2 employees
- Adhering to manifest and dealing with high net worth clients
- Transporting high value in armoured truck
- Replenishing ATM's
- Coin room processing
- Warehousing duties, truck loading/ unloading & control room work.
Security Officer
Chubb/ Bazcorp/ Australian Security Services/ AIMS Security Services/ Cash Logistics
03.2002 - 03.2008
- Cash Escorts
- Close Personal Protection
- Supervision (14)
- Strategic Tactical Response Unit
- Crowd control, customer service & concierge
- X-Ray operation & weapons detection
Venue Manager
Dendy Cinema
12.2000 - 03.2002
- Customer service & sales
- Banking & Reconciliation statements
- Rostering (19)
- Stock ordering/ reconciliation
- Merchandising
- POS & EFTPOS
Customer Service Officer
National Mutual
09.1998 - 06.1999
- Inbound / outbound sales & customer service re insurance & home loan products
- Home loan re-financing, assessment & conditional approval to $250k
Customer Service Officer/ Credit Assessment Officer
ANZ
06.1999 - 12.2000
- Inbound customer service re private accounts
- Instant credit assessment in Not Sufficient Funds dept concerning private accounts to $10k discretion.
Customer Service and Sales Officer
Telstra
09.1995 - 09.1998
- Inbound online account registration, credit check and equipment connection at Rapidlink.
- Inbound/ outbound promotional sales.
Education
Bachelor of Commerce
Swinburne University of Technology
Hawthorn, Vic2016
Diploma of Management
Swinburne University of Technology
Hawthorn, Vic2012
Certificate 3 Security Operations
International Security Training Academy
Melbourne, Vic2002
Skills
- Bachelor of Commerce
- Diploma of Management
- MS Office, SAP & CRM proficiency
- HR, C6, CV, DG, LF HRW licences & White card
- Customer advocate
- Autonomous
- Business minded
- Team player
Comments
Regards Rick Carrera B.Com Dip.Man ........................................ __ / __ / __
Regards Rick Carrera B.Com Dip.Man ........................................ __ / __ / __
Timeline
Transport Load Planner
Apex Steel
06.2023 - 12.2023
Leading Hand
Australian Business Relocations
09.2022 - 06.2023
Fleet Operations Coordinator
Cameron Transport
02.2020 - 09.2022
MR Refrigerated Truck Driver
Accredited Distributors
11.2017 - 02.2020
Customer Service Representative
Georgeson Shareholder Communications
02.2017 - 10.2017
Administration Consultant
Aegis
04.2016 - 11.2016
Online Fraud Analyst
Myer
11.2015 - 01.2016
Merchandiser
Credo Group
09.2015 - 06.2016
Mystery Shopper
Creative Activation Junction
11.2013 - 04.2014
Disputes and Resolutions Case Manager
Service Stream
06.2012 - 09.2015
Long life Assistant
Woolworths
11.2011 - 07.2013
Stock Market Trader
Self employed
07.2011 - 12.2011
Armoured Vehicle Operator
Chubb Security Services
02.2008 - 08.2011
Security Officer
Chubb/ Bazcorp/ Australian Security Services/ AIMS Security Services/ Cash Logistics
03.2002 - 03.2008
Venue Manager
Dendy Cinema
12.2000 - 03.2002
Customer Service Officer/ Credit Assessment Officer
ANZ
06.1999 - 12.2000
Customer Service Officer
National Mutual
09.1998 - 06.1999
Customer Service and Sales Officer
Telstra
09.1995 - 09.1998
Bachelor of Commerce
Swinburne University of Technology
Diploma of Management
Swinburne University of Technology
Certificate 3 Security Operations
International Security Training Academy
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