RICKI COLDICUTT
Sydney,NSW
Summary
Dynamic Learning & Development leader with a proven track record in Adult Education learning environments, excelling in training strategy and compliance. Expert in budget management and team leadership, I drive impactful learning initiatives that enhance workforce capabilities and foster professional growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Learning & Development Director
Hamilton Island Enterprises
Sydney, NSW
04.2024 - Current
- Design and execute learning and development strategy to support business goals and continuous improvement.
- Champion vision and mission for effective training programs across the organisation.
- Partner with executive leaders to assess workforce skill gaps and implement solutions.
- Direct large, diverse national training team, optimising performance and resource utilisation.
- Cultivated relationships with external consultants and industry experts to enhance program offerings.
- Advocate for strategic funding of training initiatives, emphasising its importance.
- Oversee internal learning management system for streamlined content delivery.
- Deliver nationally accredited First Aid and Safety training.
- Facilitated workshops to enhance employee skills and knowledge retention.
- Design and create onboarding materials for new hires in various roles.
- Mentor team members to foster professional development and growth.
- Design, develop, and deliver instructor-led classroom sessions.
- Manage the budget for all Learning and Development projects, including vendor selection and procurement.
- Maintain records of all training activities and track progress for employee compliance.
National Training & Operations Manager
SCAPE Australia
Sydney, NSW
08.2022 - 04.2024
- Manage the Department of Operations Training.
- Major stakeholder and training collaboration - Australia wide
- Weekly and monthly reporting to major stakeholders
- Ongoing development of leaders / future leaders within the business
- WHS monitoring and compliance training reporting
- Development and delivery of learning programmes
- Build capability framework for ongoing expansion of the company
- Facilitation and creation of safety procedures
- Coordinated staff scheduling to align workforce with operational needs.
- Implemented standard operating procedures for improved workflow consistency.
- Led safety initiatives to promote a secure working environment.
- Oversaw training programs to develop employee skills and knowledge.
- Facilitated communication between departments to address operational challenges.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Regional Learning Advisor - Human Resources
Bunnings LTD
Sydney, NSW
07.2021 - 08.2022
- Planning and coordinating learning initiatives for a determined Area
- Partner with relevant Area Managers and site leadership teams to identify learning needs
- Delivery of team and Leadership training programs as directed across (but not limited to) service, processes, systems, product, core management and leadership development
- Actively build relationships and collaborate with stakeholders, assess outcomes and make recommendations to continuously improve
- Facilitated learning sessions for team members on product knowledge and customer service.
- Developed training materials to enhance staff understanding of operational procedures.
- Coordinated onboarding programs for new employees to ensure smooth integration.
- Assessed training needs and identified skill gaps among staff members regularly.
- Collaborated with management to improve training methods and instructional delivery.
Aviation Safety Trainer
Qantas Airways LTD
Sydney, NSW
01.2012 - 07.2021
- Aviation Safety Instructor for Qantas Airways, training and assessing cabin crew and pilots in accordance with Civil Aviation Safety Authority (CASA) legislation
- Content development and safety procedure Subject Matter Expert
- Group Trainer - Aviation Medicine and Security Instructor
- On-board management of passengers and crew
- In-flight training and development of crew
- Ground training and facilitation of emergency procedures for cabin crew and pilots in accordance with Civil Aviation Authority (CAA) NZ
- Expert in training and development of Standard Operating Procedures & Emergency Procedures
- Developed training programs to enhance employee skills and knowledge retention.
- Assisted in onboarding new employees through structured orientation sessions.
- Maintained up-to-date knowledge of industry trends and best practices.
Skills
- Team Leadership
- Compliance training
- Workshop facilitation
- Budget management
- Learning management
- Team Leadership
- Compliance training
- Workshop facilitation
- Budget management
- Learning management
Certification
- Diploma - Work Health & Safety
- CERT IV Training & Assessment TAE
- Mental Health First Aid
- Instructional Techniques - Adult Education
- RSA Certification
- CERT III & IV in Fitness
- Group Training Coach
- Senior / Advanced First Aid
- CERT IV in Travel, Tourism & Business (NZ)
Timeline
Learning & Development Director
Hamilton Island Enterprises
04.2024 - Current
National Training & Operations Manager
SCAPE Australia
08.2022 - 04.2024
Regional Learning Advisor - Human Resources
Bunnings LTD
07.2021 - 08.2022
Aviation Safety Trainer
Qantas Airways LTD
01.2012 - 07.2021
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