Ricki-lee Hewitt
Darwin,NT
Summary
Dynamic Administrative Assistant with proven expertise at JDG Cleaning in optimizing office workflows and enhancing customer service. Skilled in data entry and record keeping, I excel in communication and problem-solving, ensuring efficient operations and fostering positive relationships. Committed to maintaining high standards and supporting team collaboration for organizational success.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
JDG Cleaning
Palmerston , NT
01.2025 - 05.2025
- Answered questions from customers regarding products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Prepared reports on aging accounts receivables and overdue payments.
- Maintained records of all incoming and outgoing invoices.
- Created new customer accounts in accounting software system according to established procedures.
Childcare Educator
Palmerston early learning
Bakewell , NT
01.2011 - 07.2013
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Attended workshops and training sessions related to childcare education and best practices.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Provided guidance and support when required for special needs children enrolled in program.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
Skills
- Customer service
- Data entry
- Office management
- Time management
- Communication skills
- Team collaboration
- Problem solving
- Record keeping
- Workflow optimization
- Problem-solving
- Professional and mature
Timeline
Administrative Assistant
JDG Cleaning
01.2025 - 05.2025
Childcare Educator
Palmerston early learning
01.2011 - 07.2013