RICKIE FORD
Sydney,NSW
Summary
- To obtain and maintain stable employment
- Strong collaborator
- Effective listening
- Effective time management
- Interpersonal skills
- Outstanding social skills
- Positive reinforcement
- Active listening skills
- Creative learning strategies
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking professional with impressive skills in landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Seasoned vehicle repair professional with excellent leadership and problem-solving abilities. Well-versed in corrective, predictive and preventive maintenance procedures.
Overview
15
15
years of professional experience
Work History
Gardening and Maintainence
Smith Landscaping
03.2009 - Current
- Perform grounds keeping and building maintenance duties
- Mow lawn either by hand or using riding lawnmower
- Cut lawn using hand, power or riding mower and trim and edge around walks, flower beds, and walls
- Landscape by planting flowers, grass, shrubs, and bushes
- Apply pesticide to rid grounds of pests.
- Coordinated mechanical repair and maintenance activities for back yards
- Disassembled and expertly reassembled spray equipment for maintenance.
- Prioritized, planned, coordinated and scheduled corrective, preventive and predictive maintenance work for assigned maintenance areas and external service providers.
- Scheduled and oversaw maintenance, repair and installation activities.
- Reduced maintenance costs by implementing preventative maintenance procedures.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Conducted preventive maintenance procedures and basic repairs on equipment.
- Developed preventative maintenance plans to limit operational disruption.
Computer Repair Assistant
Smith and Sons Computer Repairs
11.2018 - 12.2022
- Prioritized urgent repair requests from businesses relying on computers for daily operations, minimizing potential revenue losses due to downtime.
- Educated customers on proper computer maintenance practices to prevent future issues and extend device lifespan.
- Improved client retention with exceptional customer service, addressing concerns, and providing clear explanations of technical issues.
- Enhanced customer satisfaction by effectively diagnosing and repairing computer hardware and software issues.
- Conducted thorough testing after each repair to confirm proper functionality before returning devices to clients.
- Reduced downtime for clients by promptly completing computer repairs within established timeframes.
- Assisted customers in selecting appropriate products by offering tailored recommendations based on their specific needs.
- Adapted quickly to new diagnostic tools and software programs as they became available within industry.
- Updated and replaced outdated drivers and software for computers and office machines.
- Assisted customers with technical support inquiries.
- Effectively communicated with clients about repair options, costs, and timelines while maintaining transparency throughout the process
- Provided remote support for clients experiencing software or connectivity issues, minimizing the need for in-person appointments.
Education
Copiah-Lincoln Community College
08.1991
Building Trades 1&2
05.1988
Skills
- Outdoor maintenance
- Bonsai Maintenance
- Store maintenance
- Studio Maintenance
- Vigilance Maintenance
- Work Log Maintenance
- Hygiene maintenance
- Maintenance
- Equipment maintenance skills
- Equipment Maintenance
- Garden Tool Maintenance
- Warehouse Maintenance
- Maintenance awareness
- Website Maintenance
Functionalsummary
I am a graduate of Copiah Lincoln Community College where I obtained my GED. I am very computer efficient and extremely familiar with all forms of software. I have great people skills and I tend to be competent at everything I do.
Timeline
Computer Repair Assistant
Smith and Sons Computer Repairs
11.2018 - 12.2022
Gardening and Maintainence
Smith Landscaping
03.2009 - Current
Copiah-Lincoln Community College
Building Trades 1&2
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