Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Hobbies and Interests
Certification
Strategic Board Games
Timeline
Generic

Ricky Nguyen

Mawson Lakes,SA

Summary

Experienced kitchen manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities - 3 years of progressive leadership experience. Wanting to pursuing a career that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Lazyboy Hotpot
05.2021 - Current
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Coordinated with housekeeping teams to prioritize room cleaning schedules based on guest arrivals or special requests.
  • Monitored staff performance and provided feedback and guidance.
  • Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.

Labor Work

Family Farm
01.2017 - 12.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Operated heavy machinery and equipment, resulting in faster completion of tasks.
  • Helped my father with communicating with distributors and the logistics.

Management Work Experience

Salisbury Counsel
01.2018 - 12.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Volunteer

Gia Dia Phat Tu
01.2015 - 12.2020
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Education

Master - Business Management (Business Analytics)

University of South Australia
Adelaide, SA
2025

Bachelor - Logistics & Supply Chain Management

University of South Australia
Adelaide, SA
2024

High School Diploma -

Endeavour College
Mawson Lakes, SA

Skills

Ordering Supplies

Multitasking and Organization

Customer Service

Inventory Management

Kitchen Management

Inventory Control

Attention to Detail

Problem-Solving

Accomplishments

  • Certificate 3 in Hospitality
  • First Aid Course
  • Advanced Student Award (Kumon)
  • Language Perfect World Championships

Languages

Vietnamese
Native or Bilingual

References


  • David, Senior Instructor of Long Hoa, 0412213871
  • Innika Ackerley, Care Group Teacher, Innika.ackerley@endeavour.sa.edu.au
  • Rachael Facchin, Outdoor Education Teacher, Rachael.facchin@endeavour.sa.edu.au / 0421703502

Hobbies and Interests

  • Board Games
  • Gokarts
  • Cooking
  • Reselling shoes
  • Keeping updated with the news

Certification

  • First Aid Certification

Strategic Board Games

  • Mental Challenge: I enjoy strategic board games because it make me use my problem-solving and critical thinking skills to get an advantage over my opponents.
  • Social Interaction: Encourages me to interact, collaborate, and promotes friendly competition with friends or family, making the experience more engaging and enjoyable.

Timeline

Kitchen Manager

Lazyboy Hotpot
05.2021 - Current

Management Work Experience

Salisbury Counsel
01.2018 - 12.2018

Labor Work

Family Farm
01.2017 - 12.2020

Volunteer

Gia Dia Phat Tu
01.2015 - 12.2020

Master - Business Management (Business Analytics)

University of South Australia

Bachelor - Logistics & Supply Chain Management

University of South Australia

High School Diploma -

Endeavour College

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Ricky Nguyen