Ricky Pattinson

• Lead the Inbound team to consistently meet Linfox and Defence receipting KPIs.
• Conduct monthly DIFOT (Delivery in Full On Time) investigations to identify and resolve performance gaps.
• Supervise inbound team operations, providing day-to-day direction, support, and performance management.
• Troubleshoot delivery issues including missing paperwork, incorrect quantities, or delivery discrepancies.
• Train all team members in MILIS, WMS, and ERP systems according to Linfox and Defence SOPs.
• Coach staff on interpersonal and professional communication, fostering a supportive team culture.
• Maintain compliance with Linfox Health & Safety standards across all warehouse activities.
• Serve as Buddy Trainer, signing off new staff on Manual Handling Equipment (MHE) competency.
• Build strong working relationships with Defence personnel and stakeholders.
• Monitor the customer support inbox, providing timely and accurate responses to product and process enquiries.
• Facilitate daily team meetings to discuss workflow, raise concerns, and strengthen engagement.
• Empower new staff to problem-solve and troubleshoot inbound delivery issues.
• Support outbound operations as needed, including locating, repackaging, and preparing items for secure transport.
• Provide staff support with PDATs for accurate picking and packing.
• Liaise with Defence personnel on ad hoc operational tasks.
• Implement updated handling and storage procedures for new and evolving projects.
• Maintain warehouse housekeeping to ensure a safe, clean, and hazard-free environment.
• Complete formal reports for hazards, transit damage, and packaging defects as required by Linfox and Defence.

• Performed core warehousing duties including receiving, sorting, and storing deliveries as well as picking and packing for outbound deliveries as required
• Ensured safe handling and segregation of Dangerous Goods in line with Linfox DG safety protocols.
• Operated PDATs to track and store inventory accurately.
• Maintained workplace housekeeping and adhered to Linfox health and safety procedures.
• Completed required training in MILIS and WMS for Defence logistics compliance.
• Volunteered for the on-call roster to provide flexible warehouse coverage.
• Back up delivery driver for on/off base deliveries

• Assisted in organising daily farm tasks and helping staff to achieve production targets
• Assisted in creating growing procedures and problem solving of old and new fruit varieties
• Driving forklifts and trucks
• Loading and unloading of vehicles entering and leaving the farm.
• Mixing fertilisers and other chemical compounds eg.weed control.
• Farm maintenance eg. cleaning and maintenance of water filtration systems, fixing irrigation lines, solar weave screens, air circulation fans, floor coverings, electrical automation control boards and weed/pest control.
• Weighing and selecting of fruit and logging them into computer software systems for sales receipt and distribution.
• Checking and maintaining of greenhouse computer systems for environmental control and adjustments.
• Liaison between managers, supervisors, staff and sales personnel.
• Identifying and maintaining safe working environments.
• Crop maintenance from planting to end of season rotation.
• Implementation of new growing strategies
• Adhering to strict food and food safety protocols while handling fruit in all stages of production