Ricky Tran

• Sorted and organised incoming and outgoing parcels and freight shipments according to destination and delivery routes.
• Handled packages with care to prevent damage and ensure accurate customer delivery.
• Utilised sorting equipment and conveyor systems to facilitate the efficient movement of packages within the facility.
• Loaded and unloaded trucks and containers with parcels and freight, adhering to safety protocols and weight distribution guidelines.
• Conducted quality checks on packages to verify labeling accuracy and compliance with shipping requirements.
• Collaborated with team members to meet daily processing quotas and deadlines.
• Maintained a clean and organised work area to ensure a safe and productive working environment.
• Communicated effectively with supervisors and coworkers to address any issues or concerns related to package handling and sorting

• Efficiently pick-packed orders, ensuring accurate quantities and items for shipment.
• Labeled products with barcodes for store use, ensuring proper identification and tracking.
• Stacked and wrapped pallets securely to prevent damage during transportation.
• Dispatched stock to designated locations, coordinating with the logistics team for timely delivery.
• Sorted and categorised inventory, distinguishing between footwear and textiles as required.
• Allocated stock in correct sizes, verifying the accuracy of item descriptions and customer orders.
• Utilised RF scanners for inventory tracking and stock verification, maintaining high levels of accuracy.
• Conducted hot and IB picks for stores, prioritising urgent orders and ensuring timely fulfilment.
• Assisted in receiving products and inspecting for quality and quantity accuracy upon arrival.
• Operated pallet jacks to move bulk stock and facilitate efficient warehouse operations.
• Built boxes for picks and cut down damaged boxes to prevent risks of stock damage.
• Exceeded average KPIs, achieving a rate of 220 items per hour for single picks and 85 items per hour for multis.
• Surpassed personal KPIs, maintaining a rate of 250 items per hour for single picks and 110-120 items per hour for multis.

• Accurately picked orders according to picking lists, ensuring correct quantities and items for shipment.
• Packed products securely and efficiently, utilising appropriate packaging materials to prevent damage during transit.
• Verified product quality and conducted visual inspections to ensure compliance with company standards.
• Utilized handheld scanners and computer systems to track inventory movements and update stock levels.
• Collaborated with team members to maintain a clean and organised work environment, promoting safety and efficiency.
• Demonstrated flexibility in performing additional warehouse duties as needed, such as restocking shelves and assisting with inventory counts.
• Consistently achieved and surpassed KPIs, with an average pick rate of 200 items per hour and a personal KPI of 220-250 items per hour.

· Managed stocking and replenishment of merchandise during night shifts, ensuring shelves were fully stocked and organised for the next day.

· Executed planograms and merchandising directives to maintain visual standards on the sales floor.

· Assisted customers with inquiries, provided product recommendations and ensured a positive shopping experience.

· Operated cash registers and processed transactions accurately and efficiently.

· Collaborated with team members to complete nightly tasks and meet deadlines.

· Conducted inventory checks and restocked shelves to maintain optimal product availability.

· Maintained cleanliness and orderliness of the sales floor, including aisle organisation and product presentation.

· Contributed to team meetings to discuss sales strategies, promotions, and operational improvements.

· Assisted in receiving and processing shipments, including unloading trucks and verifying shipments against packing lists.