Summary
Overview
Work History
Education
Skills
References
Timeline
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Ricky Vidigal

33 Dorrigo Crescent, Karama,NT

Summary

I’m a motivated and dependable person who is always open to learning new things and taking on fresh challenges. I bring useful experience from past roles, and I am eager to keep growing my skills in a team setting. I work well with others, and I understand how important strong communication and good relationships are in the workplace. I’m confident in my ability to build respectful and positive connections with both coworkers and clients.

Overview

7
7
years of professional experience

Work History

Ramp Agent

Mannys Aviation Services
Darwin, NT
06.2024 - Current
  • Working effectively and ensuring clear communication among fellow work colleagues, so flights and luggage depart on time
  • Operating ground equipment such as tugs, belt loaders, pushback tugs, and baggage barrows.
  • Working proactively to identify and resolve any issues that may affect, delay, or hamper a flight.
  • Carrying out correct procedures to ensure baggage is sorted into the correct flights, containers, and compartments manually.
  • Supervised and coordinated a team of baggage handlers to ensure the timely and accurate loading, unloading, and transfer of passenger baggage
  • Led by example in high-pressure situations, promoting a strong safety culture, and teamwork on the ramp.
  • Worked in fast-paced, physically demanding environments under all weather conditions.

New Car Sales Consultant

Darwin Motor Group
Darwin, NT
08.2023 - 06.2024
  • Delivered exceptional customer service, promptly addressing concerns, and answering questions to facilitate informed decisions.
  • Developed a strong rapport with customers and created a positive impression of the business.
  • Built rapport with clients through active listening, understanding their needs, and guiding them toward the most suitable vehicles.
  • Utilized CRM software to manage leads, follow-ups, and customer records, ensuring timely communication and engagement.
  • Increased dealership revenue through consistent sales performance and building long-term client relationships.
  • Developed a strong referral network by establishing trust with satisfied customers, who recommended services to friends and family.
  • Responded to customer inquiries via telephone and email.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.

Delivery Driver

Red Rooster
Darwin, NT
02.2018 - 03.2021
  • Preparing and delivering orders in a fast-paced working environment.
  • Paid attention to detail to ensure the customer was satisfied with their order, and cleaned and maintained fryers and other cooking equipment.
  • Communicated positively to regular customers to market and promote products and services.
  • Complied with health code standards for safe food handling practices.
  • Handled deliveries on time while safely operating the vehicle.
  • Communicated with restaurant staff and customers using email, text, and phone calls.
  • Built professional relationships with restaurant staff and regular customers.

Education

TAFE -

Charles Darwin University
Darwin, NT
07-2020

COMPLETED YEAR 12 -

Casuarina Senior College
Darwin, NT
12-2019

Skills

  • Effective communication
  • Team coordination
  • Customer service
  • Multi-tasking
  • Attention to detail
  • Time management
  • Problem-solving
  • Active listening
  • Relationship building
  • Organised

References

Manny's Aviation Services

Keelan Pearson - Ramp Manager - 0427 189 262

Darwin Motor Group

Tayla Mausi - Assistant Sales Manager - 0472 744 837

Red Rooster

Manish Baboo - Manager - 0410 126 141

Timeline

Ramp Agent

Mannys Aviation Services
06.2024 - Current

New Car Sales Consultant

Darwin Motor Group
08.2023 - 06.2024

Delivery Driver

Red Rooster
02.2018 - 03.2021

TAFE -

Charles Darwin University

COMPLETED YEAR 12 -

Casuarina Senior College

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Ricky Vidigal