RICO OTAGAKI

• Earned 3 kind of new massage techniques.

(Japanese Shiatsu / Hawaiian LOMILOMI / Hot Stone)

• Developed positive relationships with clients through professional communication to increase satisfactions and build rapport.
• Received average of 4.8 stars out of 5 reviews from customers.
• Worked around 9 hours and attend to around 6 people per day.

• Earned 4 kind of massage techniques.

(Full-body Lymphatic Drainage Massage

/ Head&Facial Massage / Balinese Reflexology / Myofascial release)

• Relieved customer's physical discomfort using hand massage techniques.
• Attended to around 3 people per day and each massage for 1-2 hour.

• Communicated with over 200 passengers per each flight in friendly and attentive manner.
• Educated new employees about cabin service and in-flight galley operations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.

• Planned and arranged domestic travel for almost 100 passengers per month.
• Proposed travel plans based on customers' needs and recent trends of travel.