Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
OfficeManager

Rida Fatima

Academic Coordinator
Saint Ives,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
1
1
Language

Work History

General Manager

Studio Aqube
New Delhi, India
08.2019 - 11.2021
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Manager

SALT
New Delhi, India
06.2018 - 08.2019
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Faculty and Academic Administrator

World Languages Centre
New Delhi, India
04.2016 - 03.2018
  • Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
  • Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
  • Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Created reports based on up-to-date data to inform business decisions.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Education

BBA - Business

Indraprastha University
India
09.2013 - 09.2016

Skills

    Performance improvement

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Certification

HSK 1 and HSK 2

Interests

Playing Basketball

Cooking and baking

Travelling

Reading

Timeline

General Manager

Studio Aqube
08.2019 - 11.2021

Manager

SALT
06.2018 - 08.2019

Faculty and Academic Administrator

World Languages Centre
04.2016 - 03.2018

BBA - Business

Indraprastha University
09.2013 - 09.2016
Rida FatimaAcademic Coordinator