Playing Basketball
Rida Fatima
Academic Coordinator
Saint Ives,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
1
1
Language
Work History
General Manager
Studio Aqube
New Delhi, India
08.2019 - 11.2021
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Manager
SALT
New Delhi, India
06.2018 - 08.2019
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Faculty and Academic Administrator
World Languages Centre
New Delhi, India
04.2016 - 03.2018
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
- Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Answered constant flow of customer calls with minimal wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Created reports based on up-to-date data to inform business decisions.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Education
BBA - Business
Indraprastha University
India 09.2013 - 09.2016
Skills
Performance improvement
Client account management
Efficient multi-tasker
Consistently meet goals
Operations management
Relationship building
Effective leader
Certification
HSK 1 and HSK 2
Interests
Cooking and baking
Travelling
Reading
Timeline
General Manager
Studio Aqube
08.2019 - 11.2021
Manager
SALT
06.2018 - 08.2019
Faculty and Academic Administrator
World Languages Centre
04.2016 - 03.2018
BBA - Business
Indraprastha University
09.2013 - 09.2016