RIDDHI KANPARA
Summary
Dynamic and devoted professional with four years of experience in various roles and a Master of Business in Information Systems. Proven ability to collaborate effectively in diverse environments, implement efficient procedures, and deliver exceptional customer service. Seeking to leverage educational background and practical skills to explore opportunities in the information and communications technology field.
Overview
7
7
years of professional experience
Work History
Assistant Operational Manager
Trumaxx Still Frames
09.2023 - Current
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Fostered a positive work environment by addressing employee concerns promptly and implementing initiatives to boost morale and retention rates.
- Achieved consistent on-time delivery records by streamlining transportation routes, reducing delays in order processing times.
- Increased customer satisfaction with timely order fulfillment, ensuring accurate and efficient delivery of products or services.
Food and Beverage Attendant
Skycity Adelaide
02.2023 - Current
- Maintained clean and organised restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organised dining areas for an enjoyable guest experience.
Data Entry Operator
MD Associates
12.2019 - 12.2021
- Code and process applications into required electronic format and scan documents into database
- Audit on-line applications for accuracy and completeness
- Load information onto prescribed databases
- Maintain complete activity logs and prepare reports
- Respond to requests for information and statistics
Office Intern (Accountant)
Bids & Associates
03.2018 - 10.2019
- Performed numerous administrative tasks as necessary, including scheduling meetings and travel, working with external vendors, interacting with visitors, and answering phone calls and emails from customers
- Participated in on-the-job training with several different departments, including human resources, payroll, accounting, and executive support
- Helped plan and execute annual holiday parties, including organising vendors, researching venues, and maintaining guest lists
Education
Master of Business - Information Systems
Torrens University
12-2023
Bachelor of Engineering - Information Technology
Gujarat Technological University
01.2017
Skills
- Microsoft Office suite
- Point of sale software
- Online database management
- Record keeping
- Report generation
- Python
- SQL Server
- NET
- Customer service excellence
- Event Planning and coordination
- Office administration
- Team collaboration
- Adaptability and learning Agility
References
Available to open request
Projects
Rate My Clinic, Adelaide, South Australia, 09/01/23, 12/31/23, Contributed to UI/UX Development: I worked with the design team to improve the user experience and navigation flow by refining and implementing user interface wireframes., Displayed Attention to Detail: Demonstrated strong attention to detail in all facets of the work, making sure that the testing, database schema creation, API integration, and UI/UX design processes were all done with accuracy and precision., Participated in Integration Testing: Maintained overall system stability by integrating discrete software components and confirming appropriate functioning and data flow.
Volunteer Experience
FIFA Women's World Cup 2023, Adelaide, South Australia, 08/01/23, 08/31/23, Contributed to the success of the FIFA Women's World Cup 2023 as a dedicated ticketing volunteer., Provided exceptional customer service to spectators, assisting with ticket purchases, inquiries, and issue resolution., Ensured smooth entry and exit for attendees by managing ticket scanning and crowd flow during matches., Collaborated effectively with fellow volunteers and event staff to maintain a positive and efficient environment.
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Assistant Operational Manager
Trumaxx Still Frames
09.2023 - Current
Food and Beverage Attendant
Skycity Adelaide
02.2023 - Current
Data Entry Operator
MD Associates
12.2019 - 12.2021
Office Intern (Accountant)
Bids & Associates
03.2018 - 10.2019
Bachelor of Engineering - Information Technology
Gujarat Technological University
Master of Business - Information Systems
Torrens University
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