Riddhi Parekh

• Boosted store revenue through upselling and cross-selling techniques.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Trained and mentored new team members, contributing to a cohesive and effective team.
• Demonstrated effective time management in handling multiple responsibilities.

Unit Name: Real Industry Project.

• Collaborated with a real client to develop a website based on their needs and requirements.
• Worked in a team to design, develop, and deploy the website, ensuring it met the client's expectations.
• Implemented features to enhance user experience and functionality, resulting in a user-friendly interface.
• Conducted regular client meetings to gather feedback, make adjustments, and ensure project alignment.
• Applied coding skills and problem-solving abilities to overcome challenges and deliver a successful project.

• Managed cash transactions accurately, maintaining a high level of attention to detail.
• Resolved customer inquiries promptly, ensuring positive interactions and satisfaction.
• Utilized strong organizational skills to manage inventory levels and prevent stockouts.
• Committed to a safe working environment through adherence to safety protocols.

• Edited and proofread documents for accuracy and completeness.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Interacted with customers by phone, email, or in-person to provide information.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Organized pre-approvals and post-installation connection requests for streamlined operations.