Ridge Tagala
Truganina
Summary
Experienced in administrative roles and managing office operations, I am a reliable Full Stack Developer who effectively supports business leaders and teams. Strong organizational and communication skills enable seamless coordination and collaboration within the workplace. Consistently maintaining a positive attitude and commitment to customer satisfaction drives the production of high-quality work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant IT Lead
Lifestyle Markets Australia
11.2024 - Current
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Performed wide-ranging administrative, financial and service-related functions.
- Trained and supervised employees on office policies and procedures.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Completed daily logs for management review.
Full Stack Developer
BusinessLocal
02.2024 - Current
- Reviewed code, debugged problems, and corrected issues.
- Managed development milestones from initial steps through final delivery.
- Developed unit test cases for testing and automation.
- Developed functional databases, applications and servers to support websites on back-end.
- Used NodeJS, ORM and SQL/No-SQL to develop and manage databases.
- Worked with back-end developers to design APIs.
- Corrected, modified and upgraded software to improve performance.
- Coordinated deployments of new software, feature updates and fixes.
Peer Mentoring (CSIT)
RMIT University
03.2023 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
CSIT General Volunteer
RMIT University
03.2023 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Led group discussions and activities to meet different community needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Gaming Attendant / Bartender
Deer Park Club
01.2023 - 02.2025
- Performed cash handling duties, provided change and balanced money at end of shift.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Wordpress Developer
St. James the Apostle
12.2021 - 12.2022
- Created and updated re-usable code libraries to streamline WordPress development cycle.
- Leveraged strong understanding of WordPress core to manipulate admin and theme components.
- Provided timely resolution to reported website problems by integrating new solutions into existing platforms.
- Designed responsive, mobile-first websites from design concepts.
- Conducted wireframe and content reviews with clients as part of iterative design process.
- Implemented and assessed performance of SEO best practices.
- Referenced web analytics reporting to enhance designs and improve site performance.
Education
Bachelors of - Computer Science
RMIT University
Associate degree - Information Technology
RMIT University
Skills
- Analytical reasoning
- Effective time allocation
- Proficient in task prioritization
- Effective team collaboration
- Effective communication
- Effective troubleshooting
- Cash management
- DBMS proficiency
- API implementation
Certification
Available upon request. Certifications: RSA, RSG, TAB Compliance, TAB ID25, Keno Compliance, WWCC, Police Check.
Timeline
Assistant IT Lead
Lifestyle Markets Australia
11.2024 - Current
Full Stack Developer
BusinessLocal
02.2024 - Current
Peer Mentoring (CSIT)
RMIT University
03.2023 - Current
CSIT General Volunteer
RMIT University
03.2023 - Current
Gaming Attendant / Bartender
Deer Park Club
01.2023 - 02.2025
Wordpress Developer
St. James the Apostle
12.2021 - 12.2022
Associate degree - Information Technology
RMIT University
Bachelors of - Computer Science
RMIT University
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