Ridham Patel

3–5 years room

• Was on the floor properly, doing active supervision inside and outside like sandpit, swings, climbing areas, all of it
• Helped educators with daily routines like transitions, packing up, setting the room back up and moving kids between spaces
• Supported lunch time and hygiene routines like handwashing, encouraging kids to eat on their own, keeping things calm
• Ran and helped with group time like story reading, songs, movement games and simple activities
• Used different attention strategies like counting, songs, “hands on head”, etc. to settle kids when they were distracted
• Supported behaviour using calm redirection instead of yelling or forcing things
• Built good relationships with children through play and just talking to them properly
• Got involved in child-led play in sandpit, blocks, pretend play, whatever they were doing
• Observed what kids were interested in and told educators so they could plan activities
• Followed centre rules and routines around safety and supervision
• Worked with kids with different needs and personalities
• Helped set up and pack away learning areas so they looked inviting
• Always asked educators for guidance instead of guessing
• Got more confident managing small groups on my own

Assistant Accountant

• Manage daily bookkeeping and financial records using Xero, ensuring accuracy and compliance
• Handle accounts payable & receivable, including processing invoices and following up outstanding balances
• Generate and distribute customer invoices across multiple entities
• Perform bank reconciliations across cash, EFTPOS and electronic transfers
• Assist with payroll processing (timecards, payslips, superannuation and tax obligations)
• Allocate SAPC payments correctly for accurate financial reporting
• Process grower payments, ensuring correct pricing structures and timely remittance
• Prepare financial summaries, sales reports and statements for internal and external stakeholders
• Process electronic and manual payments (bank transfers, cheques)
• Liaise with suppliers and creditors to manage balances and reconciliations
• Track expenses and support cost analysis for business decisions
• Maintain organised financial documentation and ensure smooth administrative operations

Compliance & Quality Assurance

• Maintain certification documentation for Freshcare, HARPS, GlobalGAP and SEDEX
• Monitor MRLs, microbiological and chemical reports, and HM reports
• Assist with internal and external audit preparation
• Conduct daily pre-ops, snip registers and compliance checks
• Maintain accurate compliance records for regulatory reporting
• Support administrative tasks related to certifications and quality standards

At Coles, I developed strong customer service, communication, problem-solving, teamwork, and time management skills. I excelled in assisting customers, resolving inquiries, and handling transactions in a fast-paced environment. My role required attention to detail, efficiency, and proficiency in cash handling and point-of-sale systems, ensuring smooth daily operations.

Key Responsibilities:

• Managed cash handling, including counting, organizing change, and processing payments and refunds.
• Assisted with customer transactions, returns, and inquiries, ensuring a positive shopping experience.
• Maintained checkout areas, restocked shelves, and managed newspapers/catalogues.
• Generated cash reports, changed bins, and ensured store readiness for the next day.
• Provided friendly and professional service to customers and worked collaboratively with team members.
• Communicated with managers to support smooth store operations.

• In the fast-food industry, a culture of productivity is encouraged
• My role typically involves overseeing store closure, encompassing diverse responsibilities with order management, kitchen cleanliness for the evening, floor maintenance, and preparation for the morning shift