Ridhima Chawla
St Albans,Victoria
Summary
Experienced Senior Analyst with over two years in networking. I´m great at planning, organizing, and communicating, making complex tasks seem easy. I work independently, analyzing thoroughly and giving practical recommendations. Skilled in Azure, FortiGate firewall, and many other tools, I´m ready for any networking challenge. I´m dedicated to doing my best and can adapt quickly to deliver top-notch solutions.
Overview
5
5
years of professional experience
Work History
IT/System Analyst
Bluechip Transport Pvt. Ltd.
11.2022 - Current
- Mentored their CSA Buddy App and its servers
- Ensure seamless end-to-end connectivity without any disruptions
- Designed, implemented, and maintained AWS VPCs to support critical applications, ensuring secure and efficient network connectivity
- Optimize network performance and scalability of logistics operations
- Conducted regular disaster recovery testing
- Performed quality control audits to ensure accuracy
- Led cybersecurity initiatives with a focus on network security and threat mitigation.
Senior Analyst/ Software Engineer
Capgemini
09.2020 - 10.2020
- Network administration, maintenance and troubleshooting hardware and software issues ensuring optimal performance and uptime
- Implementing cybersecurity measures, including firewalls, antivirus software, and data encryption
- Developed and implemented robust network security policies to safeguard against unauthorized access and data breaches
- Assisting the team in transitioning our environment to the Azure cloud platform and providing technical support to end-users
- Engaging in IT initiatives, including system upgrades, migrations, and technology deployments, leveraging AWS for seamless execution
- Working on Juniper switches, F5 load balancer and different monitoring tools like CA spectrum and Opsview
- Performed different changes in different devices like juniper switches, SRX and creating nodes, pools in F5 load balancers
- Stayed current with the latest cybersecurity trends, emerging threats, and Cisco security technologies
- Have proficient knowledge about the ticketing server ServiceNow and ITSM.
Graduate Inter/ Volunteer work
Red Bull
01.2019 - 03.2020
- Provided on-call support for IT issues and contributed to creating and updating technical documentation
- Assisted in troubleshooting and resolving hardware and software issues, ensuring minimal downtime
- Gained experience in IP address management, subnetting, and VLAN configuration
- Collaborated with cross-functional teams, fostering effective communication and knowledge sharing.
Education
Master's Degree in Information And Communication Technology -
La Trobe University
05-2024
Bachelor's degree Engineering in computer science -
Guru Nanak Dev University
05-2020
Skills
- Active Listening
- Friendly, Positive Attitude
- Networking
- Quality Assurance
- Data Management
- Microsoft Word
- Excellent Communication
References
- Gagandeep Singh, Regional Manager - Bluechip logistics Ltd Pty
- Dhaval Shah, Senior Manager - Capgemini, shah.dhaval@capgemini.com
Technical Skills
- Iaas
- Saas
- Azure
- Axiom
- Cisco and Juniper Switches
- Cisco routers
- Palo Alto
- F5 Load Balancer
- Fortinet
- SRX
- Wireshark
Certifications
- CCNA
- AWS Certified Cloud Practitioner.
Timeline
IT/System Analyst
Bluechip Transport Pvt. Ltd.
11.2022 - Current
Senior Analyst/ Software Engineer
Capgemini
09.2020 - 10.2020
Graduate Inter/ Volunteer work
Red Bull
01.2019 - 03.2020
Master's Degree in Information And Communication Technology -
La Trobe University
Bachelor's degree Engineering in computer science -
Guru Nanak Dev University
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