Summary
Overview
Work History
Education
Accomplishments
Additional Information
Certification
Projects
Personal Information
Hobby
Skills
Timeline
Languages
Hi, I’m

Rie Shrestha

Springfield,QLD
Rie Shrestha

Summary

Highly motivated and eager to learn. Bilingual proficiency and a strong cultural understanding ensure seamless communication and navigation for travelers across destinations. Proven ability to manage logistics, budgets, and meet client expectations guarantees successful project execution. A passion for travel and creating experiences, fueled by a love for the arts and adeptness at crafting engaging content and marketing initiatives, translates into the ability to design unforgettable travel programs.

Overview

12
years of professional experience
1
Certificate
4
Languages

Work History

Freelancer

Tour Guide
04.2023 - 04.2024

Job overview

  • Increased client satisfaction through personalized itineraries and insightful commentary.
  • Achieved a 95% satisfaction rating based on client feedback surveys.
  • Successfully managed groups of up to 40+ people, ensuring a smooth and enjoyable experience for all.
  • Effectively handled unexpected schedule changes, maintaining client satisfaction and tour momentum.
  • Streamlined tour operations by arranging for additional resources when needed.

Kawachinagano City Board of Education

English Language Teacher
04.2022 - 03.2023

Job overview

  • Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
  • Increased student confidence through regular feedback and personalized instruction.
  • Advised school administration on the selection of appropriate ESL resources and materials for use in the classroom setting.
  • Planned lessons for classroom of 30+ students.
  • Taught 25 lessons per week to over 30 students throughout 1-6 grade levels.

CLC., LTD

Chief Teacher & Bilingual After-School Program Coordinator
09.2020 - 03.2022

Job overview

  • Increased student enrollment by 100% within the first year, demonstrating effective program marketing and student recruitment.
  • Expanded the program to two schools within a year, highlighting the program's success and demand.
  • Developed engaging and interactive curriculum, resulting in high student satisfaction and positive learning outcomes.

Kawachinagano City Board Of Education

English as a Second Language (ESL) Teacher
04.2019 - 03.2020

Job overview

  • Developed strong rapport with students, fostering positive learning environment that encouraged active participation.
  • Contributed to positive school culture by participating in faculty meetings, serving on committees, and maintaining open communication with colleagues and administrators.
  • Boosted student confidence in speaking abilities through consistent practice and constructive feedback.

SUN DESIGN INSTITUTE

Event Assistant
02.2018 - 10.2019

Job overview

  • Successfully launched new fashion products in Japan through well-organized industry events.
  • Secured high-caliber models for events by conducting effective auditions and negotiating contracts with agents.
  • Ensured smooth execution of local and international fashion events through meticulous scheduling coordination.
  • Organize and manage successful events with attendance of over 500 people.

ADSEC.co.jp

Sales Staff
04.2015 - 11.2017

Job overview

  • Increased retail store value by 80%through strategic events and creative marketing campaigns.
  • Developed and implemented a highly engaging customer experience that led to a 25% rise in sales.
  • Leveraged excellent communication skills and in-depth product knowledge to build strong customer relationships, achieving a 98% customer satisfaction rating.
  • Collaborated with team members to optimize sales strategies, achieving higher conversion rates.

SOGO UNIVERSAL TRAVEL LTD

Tour Guide
02.2014 - 03.2015

Job overview

  • Led 20+diverse tour groups with a perfect safety record, ensuring an enjoyable and stress-free experience for all participants.
  • Consistently received excellent guest reviews for providing engaging and informative historical and cultural commentary, enhancing their understanding and appreciation of the destination.
  • Built personal relationships with guests to promote positive experiences.
  • Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.

KUMON INSTITUTE OF EDUCATION CO., LTD.

English Tutor (Part Time)
04.2013 - 03.2014

Job overview

  • Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
  • Developed and implemented personalized learning programs that resulted in a 50% improvement in students' English test scores..
  • Developed personalized tutoring sessions based on student needs, leading to improved academic performance.

New Delhi Indian Restaurant

Restaurant Waiter (Part Time)
01.2012 - 02.2013

Job overview

  • Trained new servers on restaurant policies and procedures.
  • Thrived in a fast-paced Indian restaurant environment, exceeding customer expectations and ensuring smooth service for all guests.
  • Developed strong interpersonal and communication skills while catering to the diverse needs of a high-volume clientele.
  • Achieved 99% positive review rate on online platforms.

Education

TAFE Queensland
Brisbane, QLD

Certificate III in Tourism from Tourism
06.2024

Kansai Gaidai University
Osaka Japan

Bachelor of Arts from English Language And Literature
01.2015

Accomplishments

  • Rotary Scholarship - District 2660 Rotary Yoneyama Scholar, Kansai Gaidai University, 2013, 2014

Additional Information

With a unique background growing up in Nepal and Japan, I possess a deep understanding of cultural nuances. Having been a traveller myself, I'm acutely aware of the challenges tourists face - but more importantly, how to ensure a stress-free and enriching experience. I'm not just well-traveled; I'm resourceful and adaptable, having overcome various situations that could disrupt a tour. My goal is to create seamless experiences for your customers, and I'm confident I can exceed your expectations. I'm eager to showcase my skills and can share positive feedback upon request.

Certification

  • Domestic Trip Duties Itinerary Management Qualification , Japan Tourism Agency, 2023
  • Business Ability - Grade II, The Association of Technical and Career Education, 2016

Projects

  • 18 FW TOMMYNOW, 2018, Tokyo, Japan, Logistical management support for Tommy Hilfiger fashion event, assisting with model casting and translation.


  • Kids Planet Mikunigaoka, 2020, Osaka, Japan, Co-founded and managed a bilingual after-school program focused on immersion education. Successfully enrolled 20+ students in the first year and expanded the program to two schools.

Personal Information

Visa Status: Subclass 820

Hold a valid visa with full working rights in Australia


Licence: 

Manual International Car Licence, 2017

Hobby

  • Solo travel
  • Scuba diving

Skills

  • Adaptability
  • Problem Solving
  • Exceptional Communication
  • Public Speaking
  • Presentation Skills
  • Creative solutions

Timeline

Tour Guide

Freelancer
04.2023 - 04.2024

English Language Teacher

Kawachinagano City Board of Education
04.2022 - 03.2023

Chief Teacher & Bilingual After-School Program Coordinator

CLC., LTD
09.2020 - 03.2022

English as a Second Language (ESL) Teacher

Kawachinagano City Board Of Education
04.2019 - 03.2020

Event Assistant

SUN DESIGN INSTITUTE
02.2018 - 10.2019

Sales Staff

ADSEC.co.jp
04.2015 - 11.2017

Tour Guide

SOGO UNIVERSAL TRAVEL LTD
02.2014 - 03.2015

English Tutor (Part Time)

KUMON INSTITUTE OF EDUCATION CO., LTD.
04.2013 - 03.2014

Restaurant Waiter (Part Time)

New Delhi Indian Restaurant
01.2012 - 02.2013

TAFE Queensland

Certificate III in Tourism from Tourism

Kansai Gaidai University

Bachelor of Arts from English Language And Literature

Languages

Japanese
Native or Bilingual

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Rie Shrestha