Rieko Yamamoto
Summary
A dedicated and hardworking professional with extensive experience in customer service and food handling within the food and hospitality industry. Having worked in both the UK and Japan, I have developed a strong understanding of high-quality service, attention to detail, and teamwork. I am adept at managing multiple tasks in a fast-paced environment while maintaining a positive attitude and excellent customer satisfaction. My passion for delivering authentic Japanese cuisine and culture through excellent service makes me a strong asset to any team in a Japanese food restaurant setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
All Rounder
Lily Ice Cream
01.2025 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barista
STITCH COFFEE
01.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly behavior and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Barista
SAWAMURA Roastery
11.2023 - 12.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Barista
Wild Card Cafe
04.2022 - 09.2023
- Used POS system to accurately enter orders and process payments.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
All Rounder
OKAN Japanese Restraunt
01.2022 - 04.2022
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Nurse
Omori Red Cross Hospital
04.2016 - 12.2021
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Education
Bachelor of Science - Nursing
Japanese Red Cross Nursing College
Tokyo, Japan03-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
Certification
Responsible Service of Alcohol (RSA)
Timeline
All Rounder
Lily Ice Cream
01.2025 - Current
Barista
STITCH COFFEE
01.2025 - Current
Barista
SAWAMURA Roastery
11.2023 - 12.2024
Barista
Wild Card Cafe
04.2022 - 09.2023
All Rounder
OKAN Japanese Restraunt
01.2022 - 04.2022
Nurse
Omori Red Cross Hospital
04.2016 - 12.2021
Bachelor of Science - Nursing
Japanese Red Cross Nursing College
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