Summary
Overview
Work History
Skills
Residency status
Technical skills tools
Professional skills
Education
References
Timeline
Generic

Rifat Khattak

North Parramatta,Sydney

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Administrator / Childcare Educator

Sydney Montessori Academy
07.2021 - 04.2023
  • Managing customer enquiries over the phone, face to face and through emails
  • Schedule Meetings with clients for any support and discuss feedback
  • Identify and focus on customers’ needs
  • Built constructive relationships with clients
  • Follows company's policies, procedures and maintaining customer data in a confidential manner
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Assist with general office duties i.e. data entry, reports preparations, scanning
  • Individually engaged with more than 20 children pleasantly and courteously
  • Work in Multi-cultural Environment
  • Work in collaboration with team and support whenever required
  • Ability to work independently
  • Established and maintained safe place
  • Conduct safety check each day by following WHS policies and procedures
  • Experience of working on Word, Excel for reporting purposes and other Admin tasks
  • Assisted in organizing couriers, mails and any other office needs.

Office Assistant

Australian Electoral Commission
04.2021 - 07.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of election operations.
  • Greeted more then 30 clients in with friendliness and professionalism.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Proofread and edited documents for accuracy and grammar.
  • Performed wide-ranging administrative, and service-related functions.

School Teacher

High School
04.2008 - 10.2010
  • Responsible for assisting in the educational and social development of high school students under the direction and guidance of the head teacher
  • Organize 4 classes and responding to the student queries
  • Planning & delivering well-structured lessons which engage & motivate students
  • Supporting the school in delivering the curriculum effectively
  • Organizing and supporting a range of extra-curricular activities
  • Achieving and maintain high standards of education
  • Planning, preparing and reviewing the school curriculum with other staff
  • Ensuring all Health & Safety policies are implemented and adhered to at all time.

Skills

  • Customer Service
  • Office Administration

Residency status

Australian Citizen

Technical skills tools

  • Medical director Practsoft
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook (Emails)
  • Microsoft Teams

Professional skills

  • Office Administration
  • Customer Support
  • Attention to Detail
  • Record Keeping and File Management
  • Team orientated
  • Relationship building
  • Good communication skills
  • Time Management skills
  • Telephone Etiquette
  • Flexible and Reliable
  • Appointment Scheduling

Education

  • Certificate IV in Health Administration (TAFE), 2024
  • Certificate-III in Business Administration (TAFE), 2023
  • Certificate-III in early childhood Education & Care, 2021
  • Masters in Linguistics, 2007
  • Bachelor’s degree (Major in Economics & Education), 2004
  • HSC (Major in Economics & Psychology), 2001
  • First Aid/CPR/AED certification
  • WWCC

References

Furnished on demand

Timeline

Administrator / Childcare Educator

Sydney Montessori Academy
07.2021 - 04.2023

Office Assistant

Australian Electoral Commission
04.2021 - 07.2021

School Teacher

High School
04.2008 - 10.2010
Rifat Khattak