Rifa Tamanna Toma
Sydney,NSW
Summary
Hardworking relationship officer proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success four years of experience.
Overview
4
4
years of professional experience
Work History
Relationship Officer
Brac Bank PLC
Dhaka, Dhaka
06.2022 - 07.2024
- Provided financial advice to clients based on their needs and goals.
- Provided support during onboarding process for new customers as well as existing ones.
Relationship Officer
Bangladesh Finance Ltd
Dhaka, Dhaka
11.2020 - 06.2022
- Analyzed client data to identify opportunities for cross-selling products and services.
Business Development Officer
IPDC limited ltd
, Dhaka
02.2020 - 11.2020
- Collaborated with marketing team members on new product launches and promotions.
Education
Bachelor of Science - Computer Science And Engineering
Shanto Mariam University of Creative Tecnology
Dhaka07-2020
MBA - Business Management
Central Queensland University
Sydney, NSWSkills
- Marketing knowledge
- Value Selling
- Relationship building and management
- Solution management
- Customer Service
- Excellent Communication
Languages
English
Professional
Accomplishments
⦁ Certification on Banking Foundation.
⦁ Certificate of Glory (Deposit shooter 2020) from IPDC Finance Ltd.
⦁ Campaign Winner of (Samridhi Square2021) in BD Finance Ltd. Certification.
⦁ Certificate of Completion on AML & CFT (BRAC Bank PLC.-2023).
⦁ Certification on Islamic Banking Operations (Bangladesh Finance Ltd.).
Timeline
Relationship Officer
Brac Bank PLC
06.2022 - 07.2024
Relationship Officer
Bangladesh Finance Ltd
11.2020 - 06.2022
Business Development Officer
IPDC limited ltd
02.2020 - 11.2020
Bachelor of Science - Computer Science And Engineering
Shanto Mariam University of Creative Tecnology
MBA - Business Management
Central Queensland University
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