Rifatul Islam Rifat
Redfern,NSW
Summary
Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
6
6
years of professional experience
Work History
Kitchen Hand
Katering
Redfern, Australia
05.2023 - 06.2024
- Cleaned dishes, pots, pans and utensils
- Swept and mopped floors to maintain cleanliness in the kitchen area
- Stocked shelves with food supplies, such as canned goods and dry ingredients
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed
- Disposed garbage
- Received deliveries of food items and stored them properly
- Checked temperatures of freezers, refrigerators and hot holding units regularly.
Customer Service Cashier
Pizza Burg
Dhaka, Bangladesh
10.2022 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Kitchen Assistant
Hoover DePauw University
Indiana, USA
07.2021 - 08.2022
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cook and Kitchen Hand
Chit Chat Resturant
Narayanganj, Bangladesh
02.2018 - 01.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Computer Science -
DePauw University
Indiana, USABachelor Of Computer Science - Cybersecurity
Macquarie University
Sydney, NSW, Australia IGCSE, O'level -
ABC International School
Narayanganj, Bangladesh IAL, A'level -
ABC International School
Narayanganj, BangladeshSkills
- Salad preparation
- Sandwich preparation
- Supply Restocking
- Surface cleaning
- Dishwashing
- Heavy Lifting
- Temperature Monitoring
- Trash Collection
- Commercial Dishwashers
- Cooking equipment maintenance
- Kitchen Organization
- Packaging and Labeling
- Customer Service
- Reliability and punctuality
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Data entry proficiency
Accomplishments
- Earned best service "appreciation letter" and bonus on Christmas from Katering
- Earned "Best Speaker" Award for Inter-School Debate Competition in 2018
- Earned "The Daily Star" Award in 2018
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Kitchen Hand
Katering
05.2023 - 06.2024
Customer Service Cashier
Pizza Burg
10.2022 - 04.2023
Kitchen Assistant
Hoover DePauw University
07.2021 - 08.2022
Cook and Kitchen Hand
Chit Chat Resturant
02.2018 - 01.2020
Computer Science -
DePauw University
Bachelor Of Computer Science - Cybersecurity
Macquarie University
IGCSE, O'level -
ABC International School
IAL, A'level -
ABC International School