Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rihaas

Brisbane,QLD

Summary

Dynamic Banking Customer Service Representative with a proven track record at Carpet Call, excelling in customer service and problem-solving. Known for fostering strong client relationships and ensuring compliance with regulations. Skilled in data entry and active listening, I consistently deliver exceptional support, enhancing client satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Banking Customer Service Representative

Banking Industry
05.2023 - 11.2024

Carpet Call

Sale Representive
Brisbane, QLD
02.2025 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Education

B.com Llb - Banking Lawyer

Rihaas
05.2023

Masters Of Social Work - Social Work

Queensland University of Technology
Brisbane, QLD

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Active listening
  • Data entry
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Languages

English
Full Professional

Timeline

Carpet Call

Sale Representive
02.2025 - Current

Banking Customer Service Representative

Banking Industry
05.2023 - 11.2024

B.com Llb - Banking Lawyer

Rihaas

Masters Of Social Work - Social Work

Queensland University of Technology
Rihaas