Riham Al-Obaidi

Facilitated one-on-one support for children with special needs during community events.

Monitored safety and well-being in a nurturing environment.

Assisted children in developing communication and emotional skills to enhance comfort and confidence.

Managed quotes, invoices, and payroll through Xero for streamlined financial operations.

Supervised and motivated team of up to eight workers on job sites to enhance productivity.

Coordinated scheduling and client communication via Outlook to ensure project alignment.

Visited job sites regularly to verify smooth execution of all projects.

Delivered exceptional customer support via phone, managing over 30 calls daily.

Resolved inquiries efficiently, enhancing satisfaction and retention rates.

Collaborated with internal teams to optimize customer support processes.

Maintained professionalism while navigating multiple systems.

Packed and labeled orders accurately in fast-paced kitchen environment.

Maintained cleanliness and upheld order accuracy to enhance customer satisfaction.

Adhered to safe food handling practices to ensure compliance with health regulations.

Processed over 100 orders daily while delivering efficient, friendly service.

Accurately handled cash, EFTPOS transactions, and refunds.

Assisted customers in product selection and addressed queries effectively.

Maintained a clean and presentable front-of-house area to enhance customer experience.

Greeted and served guests, efficiently taking food and beverage orders.

Processed bills and payments accurately to ensure timely transactions.

Maintained cleanliness and organization of designated section to enhance guest experience.

Supported team members during peak hours to optimise service delivery.