Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
OfficeManager
Riham Kifayat Mahmood

Riham Kifayat Mahmood

Bankstown,NSW

Overview

3
3
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Team Member

McDonald's
06.2025 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked front counter, drive-thru and other areas.
  • Expedited food preparation processes by efficiently assembling orders according to established guidelines.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.

Laundry Attendant

St Joseph's College
02.2025 - Current
  • Demonstrated exceptional ability to operate and maintain laundry machinery with a focus on safety, efficiency, and preventative maintenance, reducing equipment downtime and operational delays.
  • Performed daily laundry duties such as sorting, washing, drying, folding and ironing garments.
  • Demonstrated the ability to quickly and accurately sort garments and linens into designated categories.
  • Maintained a clean and organized work environment at all times.
  • Applied special care instructions for delicate items as specified by customers.
  • Worked collaboratively to ensure timely completion of projects.

Pizza Maker / FOH / Cashier

Crust Pizza
01.2025 - Current
  • Prepared pizzas and other menu items with attention to quality and hygiene
  • Managed front-of-house tasks including customer service and order handling
  • Operated the cash register, processed payments, and handled phone orders
  • Maintained a clean and organized work environment during busy hours
  • Worked efficiently in a fast-paced team setting and handled customer concerns professionally

Picker Packer

My Muscle Chef
11.2024 - 01.2025
  • Food preparation and hygiene
  • Operate in a cold storage environment, ensuring product quality and compliance with temperature-controlled standards.
  • Pick and pack customer orders efficiently while maintaining high accuracy levels.
  • Adhere to safety protocols and hygiene standards critical in handling perishable items.
  • Collaborate with team members to meet daily operational targets in a fast-paced, cold-storage setting

Laundry Attendant

Linen Services Australia
10.2022 - 09.2024
  • Performed daily laundry duties such as sorting, washing, drying, folding and ironing garments.
  • Ensured quality control of all items being laundered by inspecting for stains and properly following care instructions.
  • Optimized laundry processing for over 200 items daily, boosting efficiency by 30% with innovative sorting and folding techniques, ensuring high-quality results.
  • Played a pivotal role in enhancing the dispatch system, leveraging my strong dispatch skills to streamline the flow of laundry items from cleaning to delivery.
  • Coordinated effectively with the front office to manage dispatch details, ensuring accurate and timely delivery of laundry items to clients.

Grocery Team Member

Coles
02.2024 - 05.2024
  • Organized promotional displays and ensured accurate price labeling.
  • Managed stock levels and ensured timely replenishment of grocery shelves.
  • Assisted customers with product inquiries and provided excellent customer service, improving overall customer satisfaction.
  • Organized backroom stock areas for efficient retrieval of products during order fulfillment process.

Education

Bachelors - Bachelor's of Cyber Security

Victoria University
Sydney, NSW
10.2022 - Current

High School Certicate -

Mohammadpur Preparatory School & College
Dhaka
02.2020 - 02.2022

Skills

Teamwork

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Certification

Working With Children Check - NSW, 04/02/30

References

  • Rafedul Islam

Coles  

0404321522

  • Sadik Al Saim

Linen Services Australia

sadik.saim10@gmail.com | 0450734595

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Member

McDonald's
06.2025 - Current

Laundry Attendant

St Joseph's College
02.2025 - Current

Pizza Maker / FOH / Cashier

Crust Pizza
01.2025 - Current

Picker Packer

My Muscle Chef
11.2024 - 01.2025

Grocery Team Member

Coles
02.2024 - 05.2024

Laundry Attendant

Linen Services Australia
10.2022 - 09.2024

Bachelors - Bachelor's of Cyber Security

Victoria University
10.2022 - Current

High School Certicate -

Mohammadpur Preparatory School & College
02.2020 - 02.2022

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Riham Kifayat Mahmood