Riham Kifayat Mahmood
Bankstown,NSW
Overview
3
3
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Team Member
McDonald's
06.2025 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked front counter, drive-thru and other areas.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Laundry Attendant
St Joseph's College
02.2025 - Current
- Demonstrated exceptional ability to operate and maintain laundry machinery with a focus on safety, efficiency, and preventative maintenance, reducing equipment downtime and operational delays.
- Performed daily laundry duties such as sorting, washing, drying, folding and ironing garments.
- Demonstrated the ability to quickly and accurately sort garments and linens into designated categories.
- Maintained a clean and organized work environment at all times.
- Applied special care instructions for delicate items as specified by customers.
- Worked collaboratively to ensure timely completion of projects.
Pizza Maker / FOH / Cashier
Crust Pizza
01.2025 - Current
- Prepared pizzas and other menu items with attention to quality and hygiene
- Managed front-of-house tasks including customer service and order handling
- Operated the cash register, processed payments, and handled phone orders
- Maintained a clean and organized work environment during busy hours
- Worked efficiently in a fast-paced team setting and handled customer concerns professionally
Picker Packer
My Muscle Chef
11.2024 - 01.2025
- Food preparation and hygiene
- Operate in a cold storage environment, ensuring product quality and compliance with temperature-controlled standards.
- Pick and pack customer orders efficiently while maintaining high accuracy levels.
- Adhere to safety protocols and hygiene standards critical in handling perishable items.
- Collaborate with team members to meet daily operational targets in a fast-paced, cold-storage setting
Laundry Attendant
Linen Services Australia
10.2022 - 09.2024
- Performed daily laundry duties such as sorting, washing, drying, folding and ironing garments.
- Ensured quality control of all items being laundered by inspecting for stains and properly following care instructions.
- Optimized laundry processing for over 200 items daily, boosting efficiency by 30% with innovative sorting and folding techniques, ensuring high-quality results.
- Played a pivotal role in enhancing the dispatch system, leveraging my strong dispatch skills to streamline the flow of laundry items from cleaning to delivery.
- Coordinated effectively with the front office to manage dispatch details, ensuring accurate and timely delivery of laundry items to clients.
Grocery Team Member
Coles
02.2024 - 05.2024
- Organized promotional displays and ensured accurate price labeling.
- Managed stock levels and ensured timely replenishment of grocery shelves.
- Assisted customers with product inquiries and provided excellent customer service, improving overall customer satisfaction.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
Education
Bachelors - Bachelor's of Cyber Security
Victoria University
Sydney, NSW 10.2022 - Current
High School Certicate -
Mohammadpur Preparatory School & College
Dhaka 02.2020 - 02.2022
Skills
Teamwork
Adaptability
Time management
Communication
Computer Skills
Dispatch
Customer service
Cash handling
Adaptability and flexibility
Espresso machine operation
Safe food handling
Hospitality service expertise
Multitasking
Specialty pizza preparation
Certification
Working With Children Check - NSW, 04/02/30
References
- Rafedul Islam
Coles
0404321522
- Sadik Al Saim
Linen Services Australia
sadik.saim10@gmail.com | 0450734595
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Member
McDonald's
06.2025 - Current
Laundry Attendant
St Joseph's College
02.2025 - Current
Pizza Maker / FOH / Cashier
Crust Pizza
01.2025 - Current
Picker Packer
My Muscle Chef
11.2024 - 01.2025
Grocery Team Member
Coles
02.2024 - 05.2024
Laundry Attendant
Linen Services Australia
10.2022 - 09.2024
Bachelors - Bachelor's of Cyber Security
Victoria University
10.2022 - Current
High School Certicate -
Mohammadpur Preparatory School & College
02.2020 - 02.2022