Rihanna Nash
Zillmere
Summary
Dynamic retail professional with a proven track record. A friendly, passionate worker with a strong work ethic and positive attitude. Provided excellent customer service and communication skills. Have a strong ethic to learn and am happy to try new things. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant experience and increasing store sales through attentive service and reliable support.
Overview
2
2
years of professional experience
Work History
Retail Worker
Big W
08.2024 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, etc.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Fast Food Cashier
McDonald's
07.2023 - 02.2024
- Accurately handled cash register transactions while providing excellent customer service.
- Efficiently made beverages including learning McCafé features including the coffee machine.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.
Education
Year 10 Certificate -
TAFE Queensland
QLDSkills
- Customer service
- Friendly service and patience
- Customer assistance
- Reliability and punctuality
- Store maintenance
- Stock replenishment and precisely displaying apparel
- Payment processing
- Time management
- Visual merchandising
- POS system operation
- Follow directions, prioritise & complete tasks in a timely manner
Timeline
Retail Worker
Big W
08.2024 - 04.2025
Fast Food Cashier
McDonald's
07.2023 - 02.2024
Year 10 Certificate -
TAFE Queensland
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