Rika Bruwer
Glenview,QLD
Summary
Dynamic and detail-oriented professional with a proven track record at Alisom Enterprise Services, adept in office administration and recordkeeping. Excelled in enhancing customer satisfaction and streamlining document control, demonstrating exceptional attention to detail and team collaboration. Achieved significant overhead cost reduction, showcasing a blend of hard and soft skills vital for operational excellence.
Overview
19
19
years of professional experience
Work History
Administrator
Alisom Enterprise Services
07.2022 - 01.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Reduced overhead costs through careful budget management and resource allocation.
- Collected, arranged, and input information into database system.
- Received and Issued stock to sales team, ensuring fluent and fast service to customers.
Stock Administrator
SGB Cape
05.2017 - 05.2022
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Input stock transfers to sites and branches.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Coordinated company events and meetings.
- Reduced overhead costs through careful budget management and resource allocation.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Coordinating stock takes and liaising with all parties involved.
Assistant Site Administrator
Iqembu Project (AGLTA)
02.2014 - 09.2016
- Input job cards and production hours into relevant systems.
- Monitored office consumables including IT equipment and restocked as required.
- Reconciled invoices to orders and submitted for payment.
- Maintained filling systems and office reception.
FOH Manager
Mugg & Bean
02.2011 - 01.2014
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Staff Scheduling.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
- Opening and closing of restaurant including financial day end duties.
Administrative Clerk
Gearbox & Diff Rebuilding
01.2006 - 01.2011
- Entered data into system and updated customer contacts with information to keep records current.
- Capturing creditors invoices to system for payment
- Generating and distributing Debtor statements and following up on payments.
- Created and updated records and files to maintain document compliance.
- Weekly staff payroll - capturing hours and leave taken.
Receptionist
URI Vehicle Manufacturing
01.2005 - 01.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed petty cash expenses and reconciliations.
- Filling of workshop invoices and job cards.
- Assisting HR with staff timesheets.
Education
High School Diploma -
Pretoria Gardens Technical Highschool
Pretoria, South Africa12.2004
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Data Confidentiality
- Team Collaboration
- Deadline Adherence
- Scheduling
- Document Control
- Timesheet Processing
- Supplies Ordering
Timeline
Administrator
Alisom Enterprise Services
07.2022 - 01.2024
Stock Administrator
SGB Cape
05.2017 - 05.2022
Assistant Site Administrator
Iqembu Project (AGLTA)
02.2014 - 09.2016
FOH Manager
Mugg & Bean
02.2011 - 01.2014
Administrative Clerk
Gearbox & Diff Rebuilding
01.2006 - 01.2011
Receptionist
URI Vehicle Manufacturing
01.2005 - 01.2006
High School Diploma -
Pretoria Gardens Technical Highschool
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