Rikesh RADHAKRISHNAN
Melbourne,VIC
Summary
Experienced with addressing and resolving customer inquiries in restaurant setting. Utilizes effective communication and interpersonal skills to ensure positive customer interactions. Track record of maintaining high service standards and fostering welcoming environment.
Knowledgeable management skills with rich background in leading culinary teams and crafting innovative menus. Proven ability to enhance kitchen operations and cultivate dynamic kitchen environment. Demonstrated expertise in menu development and staff training.
Overview
4
4
years of professional experience
Work History
Project and Advertising Consultant
4P Growth Specialists
06.2024 - Current
- Collaborated with creative teams to produce compelling ad content aligned with client objectives.
- Conducted comprehensive audience research to refine targeting and improve campaign effectiveness.
- Led workshops for clients on best practices in digital marketing and advertising techniques.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Increased client satisfaction by developing and executing targeted advertising campaigns.
- Worked closely with account management teams to ensure seamless execution of campaigns from concept development to final implementation stages.
- Implemented social media campaigns that generated increased engagement and conversions for clients'' businesses.
Head Chef And Manager
Rozzis
02.2024 - Current
- Streamlined kitchen operations to improve efficiency and reduce waste.
- Trained and mentored junior chefs, fostering skill development and teamwork.
- Implemented food safety protocols, ensuring compliance with health regulations.
- Collaborated with suppliers to source high-quality ingredients for menu items.
- Managed inventory effectively, minimizing costs while maintaining stock levels.
- Analyzed customer feedback to refine recipes and improve overall quality.
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Hired, managed, and trained kitchen staff.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Operations Executive
The Chennai Angels
08.2021 - Current
- Well trained in working with MS Office, Portfolio Management, Cap tables.
- Achievements/Tasks
Customer Service Representative
Dropout Chaiwala
11.2023 - 05.2024
- Collaborated with team members to streamline processes and improve service delivery standards.
- Maintained detailed records of customer interactions, contributing to improved data accuracy for reporting purposes.
- Trained new staff on company policies and procedures, fostering a knowledgeable support environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Implemented feedback collection processes to improve menu offerings and customer satisfaction.
Education
Master of Science - ICT
Canterbury Institute of Management
Melbourne, VIC11-2025
Bachelors of Engineering - Electronics and Communication Engineering
Sri Venkateshwara College of Engineering
Chennai06.2021
Higher Secondary School Certificate -(XII) - Computer science, Mathematics, Physics, Chemistry
Velammal International School
Chennai05.2017
Secondary School Certificate -(X) - Basic Science and Mathematics, Social Science
Donbosco Matriculation Higher Secondary School
Chennai05.2015
Skills
- MS Office
- Valuations
- Campaign management
- Multicultural marketing
- Client relations
- Goals and performance
- Strategic planning
- Leadership
- Administration
- Portfolio Management
LANGUAGES
English - Full Professional Proficiency
Tamil - Full Professional Proficiency
Malayalam - Limited Working Proficiency
Interests
- Gym Workouts
- Swimming
- Baking
- Cooking
- Playing Sports
Timeline
Project and Advertising Consultant
4P Growth Specialists
06.2024 - Current
Head Chef And Manager
Rozzis
02.2024 - Current
Customer Service Representative
Dropout Chaiwala
11.2023 - 05.2024
Operations Executive
The Chennai Angels
08.2021 - Current
Higher Secondary School Certificate -(XII) - Computer science, Mathematics, Physics, Chemistry
Velammal International School
Secondary School Certificate -(X) - Basic Science and Mathematics, Social Science
Donbosco Matriculation Higher Secondary School
Master of Science - ICT
Canterbury Institute of Management
Bachelors of Engineering - Electronics and Communication Engineering
Sri Venkateshwara College of Engineering