Riki Mawardi
Underwood
Summary
Dedicated professional with nearly 20 years of experience in collaborative environments within the construction and fitness industries, seeking a long-term career path with Queensland Health. Proven expertise in communication and problem-solving, consistently recognised as a valuable team contributor. Demonstrated ability to effectively manage multiple priorities and tasks, ensuring deadlines are met while maintaining operational health and safety standards. Extensive experience in one-on-one customer care, client relations, and training new employees, complemented by a solid foundation in the trade industry.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cryogenic Technician
KAEFER Integrated Services
03.2025 - 08.2025
- Applied, removed and repaired insulation on industrial equipment, pipes or other mechanical systems such as heat exchangers, tanks and vessels to help control noise and maintain temperatures.
- Applied knowledge of building codes, local regulations and safety requirements to all insulation projects.
- Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
- Read and understood blueprints and technical specifications for insulation installation.
- Protected team members and building users from harm by adhering to strict asbestos remediation procedures when locating, removing and sealing off old insulation.
Warehouse Manager and Gym Technician
Southside Fitness
01.2017 - 01.2025
- Picking, packing and wrapping orders for freight on pallets by utilising electric pallet jacks and forklifts.
- Delivering equipment daily to various locations, ranging from clients' homes to government defence and correctional centres.
- Driving large commercial vans and light trucks.
- Processing customers' details into MYOB and using Microsoft Office on a daily basis.
- Lead and motivate the team to ensure daily operations and gym installations run according to schedule.
- Excellent communication skills when dealing with clients and customers.
- Ability to quickly and effectively respond to unexpected situations or challenges, and make decisions under pressure.
- Resolve customer inquiries punctually and politely to ensure professional customer service.
- Provide exceptional customer service and consistently perform quality services.
- Training and mentoring new staff with warehousing, gym installations and customer service.
- Ability to lift heavy fitness equipment, and handle fragile products with utmost care.
- Keep warehouse premises neat and tidy to ensure a safe working environment.
Insulator and Lead-hand/Supervisor
Insulindo Air-Conditioning Insulation and Duct
01.2006 - 01.2017
- Installing various types of insulation such as fibreglass, galvanized sheet metal, polystyrene and Thermobreak insulation.
- Ensuring every project meets its deadlines with efficient management and proper delegation.
- Ensure safety measures and protocols of the team are followed to prevent accidents on-site.
- Communicating and consulting with a range of professionals such as engineers, contractors, builders and clients.
- Training and mentoring new workers.
- Responsible for reviewing progress each week and checking for any defects.
- Organise toolbox meetings each month to review site and safety issues and updates.
Education
Year 12 Graduate -
MacGregor State High School
12-2005
Skills
- Customer care experience
- Proficient in hand tool operation
- Maintains focus during challenging circumstances
- Effective team collaboration
- Relationship management
- Exercise risk management
Certification
Open Driver Licence
Licence no.: 098129013 CRN: 7B8 D79 5ED E
Construction White Card
RTO no: 45555
Issue date: 03/02/2025
Card no: 2941224
(Updated from Construction Blue Card no: 0130379, Issued 1/12/2005)
Forklift LF Licence
Licence no: 0003355593 01 Expiry: 20/04/2027
Safety Licence in Gas Test Atmosphere, Enter work in confined spaces and Working safely at heights.
QTLT - Card ID - 66222-4346 Expiry 25/03/2027
Cert III in Logistics (TLI32410) - 2017
(From the ONE STOP GROUP 31737)
Cert II Security Operations (Unarmed and Crowd Control) - 2014
(Universal Training Academy)
Languages
Indonesian
Native or Bilingual
Interests
- Gym Workouts
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
- Hiking with friends and family
- 4WD and camping
Timeline
Cryogenic Technician
KAEFER Integrated Services
03.2025 - 08.2025
Warehouse Manager and Gym Technician
Southside Fitness
01.2017 - 01.2025
Insulator and Lead-hand/Supervisor
Insulindo Air-Conditioning Insulation and Duct
01.2006 - 01.2017
Year 12 Graduate -
MacGregor State High School
Interests
I enjoy weight-lifting and martial arts as I believe it improves my overall health and well-being. I also love doing outdoor activities with my family and friends such as hiking and camping.