Hi, I’m
RIKIN PATEL
Unit 10,293 Mcdonald Street, Yokine
Summary
Highly motivated Production Engineer with comprehensive experience in process improvement, quality assurance and manufacturing. Exceptionally talented at investigating and sourcing new equipment and identifying and addressing technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities.
Overview
6
years of professional experience
Work History
BRITISH PETROLEUM (BP THE LAKES)
Customer Service Representative
03.2022 - Current
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
National Pharma Machinery
Production Engineer
10.2019 - 06.2021
Job overview
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Communicated with other team members to enhance process and performance.
- Directed Number-person production team to introduce efficient methods of production.
Purwanchal Machine Tools
Production Engineer
06.2017 - 09.2019
Job overview
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Implemented Type process improvements to increase yields, improve quality and reduce downtime.
- Performed regular production studies and machine analysis to identify any quality and process problems.
Education
Central Queensland UniversityPerth, WA
Master Of Project Management from Project Management
03.2021
Vishnubhai Punjabhai Mangaldas Patel- Vpmp PolytechnicSector 15,gandhinagar
Diploma In Mechanical Engineering from Mechanical Engineering
05.2014
Shankersinh Vaghela Bapu Institute of TechnologyVasan,gandhinagar
Bachelor Of Engineering from Mechanical Engineering
05.2017
Skills
- Engineering
- Production quotas
- Quality assurance
- Mass manufacturing
- Cost reduction
- Basic maintenance
- Production planning and control
- Material specialist
Timeline
Customer Service Representative
BRITISH PETROLEUM (BP THE LAKES)
03.2022 - Current
Production Engineer
National Pharma Machinery
10.2019 - 06.2021
Production Engineer
Purwanchal Machine Tools
06.2017 - 09.2019
Central Queensland University
Master Of Project Management from Project Management
Vishnubhai Punjabhai Mangaldas Patel- Vpmp Polytechnic
Diploma In Mechanical Engineering from Mechanical Engineering
Shankersinh Vaghela Bapu Institute of Technology
Bachelor Of Engineering from Mechanical Engineering
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