RIKITA WAGHELA
Highton,VIC
Summary
Dynamic professional with expertise in sales, customer service, and construction architecture. Proven track record in driving revenue growth, enhancing customer satisfaction, and managing complex projects. Skilled in client relationship management, high-quality service delivery, and effective project strategies. Strong communicator adept at fostering collaboration and achieving goals. Committed to continuous improvement and excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Architect
Daisaria Associates
09.2020 - 06.2023
- Conducted site visits to monitor progress, identify potential issues, and recommend corrective actions when necessary.
- Developed innovative design concepts that enhanced the visual appeal of completed buildings.
- Presented detailed project proposals to clients, addressing concerns and securing approval for projects.
- Delivered high-quality architectural designs for various projects, ensuring client satisfaction and repeat business.
- Assisted clients in obtaining permits from local authorities by preparing required documentation accurately and efficiently.
- Produced detailed drawings and specifications used by contractors and engineers to build projects.
Customer Service Assistant
Wipro
06.2019 - 08.2020
- Inbound/Outbound interactions with clients.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Collaborated with other departments to guarantee customer satisfaction.
- Handled high call volume while maintaining a professional demeanour and ensuring timely resolutions.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
Junior Architect
Hingoo Architects
09.2017 - 05.2019
- Developed innovative design concepts, contributing to successful architectural projects.
- Conducted regular site visits, monitoring construction progress and ensuring adherence to design specifications.
- Consistently met deadlines while managing multiple projects simultaneously through effective time management skills.
- Participated in client meetings, presenting design ideas and addressing feedback effectively.
- Collaborated with senior architects for efficient project completion and client satisfaction.
Education
Master of Construction Management (Professional) - Construction Management
Deakin University
Geelong, VIC05.2025
Bachelor of Architecture - Architecture
Dr. D. Y. Patil College Of Architecture
Mumbai, India04.2017
Skills
- Project Planning and Execution
- Design development
- Teamwork and Collaboration
- Site planning
- Problem-solving abilities
- Customer Service
- Complaint Resolution
- Customer Relations
- AutoCAD proficiency
Additional Information
- Autocad 2D & 3D
- Revit
- Navisworks
- Costx
- MS Project and MS office
- Sketchup
- Adobe Photoshop, Illustrator, and Indesign
- Lumion
Certification
- Council Of Architecture, India, Registered Architect, Issued 2017
- White Card, Issued 2024
- Working with Children Check, Issued 2024
- Responsible Service of Alcohol, Issued 2023
- SHS Foundation Training - Basic
ARTISITC SKILLS
- Urban sketching,
- Rendering & model making
- Hand graphics
Languages
English
Gujarati
Hindi
Marathi
Punjabi
Reference
Available on request
Timeline
Project Architect
Daisaria Associates
09.2020 - 06.2023
Customer Service Assistant
Wipro
06.2019 - 08.2020
Junior Architect
Hingoo Architects
09.2017 - 05.2019
Master of Construction Management (Professional) - Construction Management
Deakin University
Bachelor of Architecture - Architecture
Dr. D. Y. Patil College Of Architecture
Similar Profiles
Madhav PangarkarMadhav Pangarkar
Audit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & AssociatesAudit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & Associates
Sidda Reddy VSidda Reddy V
Senior Manager at GVCA and Associates (fka GC Reddy & Associates)Senior Manager at GVCA and Associates (fka GC Reddy & Associates)
Crystal WeisCrystal Weis
Medical Biller at Retina Associates/Retina Vitreous Associates PCMedical Biller at Retina Associates/Retina Vitreous Associates PC
Adria JurosAdria Juros
Library Services Manager at Kardinia International CollegeLibrary Services Manager at Kardinia International College
Buvan MohanBuvan Mohan
Web Design Intern at Freelancing HubWeb Design Intern at Freelancing Hub