Rikki Knight
Bunbury,WA
Summary
Organised Customer Service Professional experienced in administration, sales, and customer relations. Delivered reliable support in fast-paced environments while managing competing priorities and maintaining accurate records. Focused on providing exceptional customer experiences through effective communication and attention to detail.
Overview
1
1
Certification
1
1
year of post-secondary education
21
21
years of professional experience
Work History
Administrative Assistant
Woolworths
Bunbury , WA
11.2005 - Current
● Delivered comprehensive administrative support to enhance daily office operations.
● Coordinated scheduling and correspondence to streamline day-to-day administrative functions.
● Prepared and processed documentation, ensuring accuracy in records management.
● Managed files, databases and confidential documentation.
● Responded to customer enquiries and provided professional customer service.
● Liaised with customers, colleagues and external contacts.
● Prioritised workloads to ensure deadlines and business requirements were met.
● Maintained a high level of accuracy and attention to detail across all administrative duties.
Education
Cert 3 Education Assistant -
TAFE
02.2021 - 12.2021
Ararat Community College
Ararat, WA Skills
● Office administration
● Scheduling and diary coordination
● Document management
● Invoice processing
● Data entry and accurate record keeping
● Sales support
● Customer liaison
● Microsoft Outlook and Word
● Workload prioritization
● Deadline management
● Strong written and verbal communication
● High level of accuracy and attention to detail
● Ability to work independently and as part of a team
● Digital marketing
Certification
- Current Western Australian Driver’s Licence.
- Strong customer service focus
- Excellent organisational and time management skills.
- Confident working independently and within a team.
- Professional, reliable and adaptable
- Strong ability to manage confidential information and maintain accurate documentation.
Timeline
Cert 3 Education Assistant -
TAFE
02.2021 - 12.2021
Administrative Assistant
Woolworths
11.2005 - Current
Ararat Community College