RIKKI LEIGH ORD
Tanilba bay,Australia
Summary
Results-oriented individual with hands-on experience as an Assistant in Nursing (AIN), focusing on aged care, disability, and mental health support. Actively pursuing a Certificate IV in Mental Health to deepen understanding and effectiveness in caring for vulnerable populations. Recognized for compassion-driven service delivery and ability to foster trust with clients. Aspires to utilize skills in a challenging mental health position that promotes wellness and recovery.
Overview
10
10
years of professional experience
Work History
Pet Crematorium Driver
Di
Bobs Farm
2024.12 - Current
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Developed relationships with veterinarians and other industry professionals in order to build referrals for services offered at the pet crematorium.
- Scheduled pickups from veterinary clinics or homes when requested by family members.
- Delivered ashes back to families in a timely manner following completion of their pet's cremation service.
- Maintained accurate records for each pet cremated and ensured all paperwork was completed properly.
- Handled customer inquiries with compassion and sensitivity during difficult times.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized GPS and maps for efficient route planning.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Completed necessary paperwork and documentation for deliveries.
- Managed fuel consumption and expenses for vehicle operations.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Picked up clients from specific locations to transport and drop off at destinations.
Housekeeper
Koala shores
2020.01 - 2021.01
- Reported damage or theft of hotel property to management.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Community Worker
Hunter care group
2019.01 - 2020.01
- Community work, age care, disability, mental health
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Provided emotional support and encouragement throughout treatment process.
- Monitored medications and assisted with medication administration as needed.
- Provided support to individuals with disabilities in activities of daily living.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Provided transportation for clients to various appointments or activities as required.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
Care for You at Home
Care for you at home
Taylor’s Beach
2017.01 - 2018.02
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supported bathing, dressing and personal care needs.
- Maintained detailed records of services performed on clients.
- Reported any changes in health or behaviour to nursing staff members promptly.
- Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Built strong and trusting rapport with clients and loved ones.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Provided clients with emotional support and companionship.
- Drove clients to doctors' appointments and social outings.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Assistant in Nursing (AIN)
Harbour side haven nursing & hostels
2015.01 - 2017.05
- Basic house care
- Cooking meals
- Basic wound care
- Support daily hygiene, dental care, help with grooming
- Provide assistance in daily living
- Positive attitude and enthusiastic
- Able to recognise and report abnormalities and changes in health
Education
Certificate IV - Mental Health
Community age care
Online2025-12
certificate of completion of year 12 -
Alesco senior college
Tanilba bay, NSW, Australia05.2017
Skills
- Patient
- Flexible
- Understanding
- Supporting
- Caring
- Able to accept responsibility
- Excellent communication skills
- Able to cope under physical demands
- Respectful
- Empathy
- Practical
- Observant
- Vehicle maintenance
- GPS and route planning
- Clean driving record
- Friendly and outgoing
- Client confidentiality
- Personal care assistance
- Basic housekeeping
- Patient care and companionship
- Elderly care
Education - Certificates
- Certificate of Completion of Year 12, 01/15/15
- Certificate III in Individual Support
- Certificate II in Hospitality
- Part Certificate II in Business
- Certificate of Graduation
- NDIS Certificate
- Valid Full Driver's License
- Full Car Insurance
- Police Check
- Currently Studying Certificate IV in Mental Health
- CPR & First Aid (have to renew)
- Currently studying cert 4 mental health
Roles And Responsibilities
- Basic House Care
- Cooking Meals
- Basic Wound Care
- Support Daily Hygiene, Dental Care, Help with Grooming
Provide Assistance in Daily Living
- Positive Attitude and Enthusiastic
Able to Recognise and Report Abnormalities and Changes in Health
Timeline
Pet Crematorium Driver
Di
2024.12 - Current
Housekeeper
Koala shores
2020.01 - 2021.01
Community Worker
Hunter care group
2019.01 - 2020.01
Care for You at Home
Care for you at home
2017.01 - 2018.02
Assistant in Nursing (AIN)
Harbour side haven nursing & hostels
2015.01 - 2017.05
Certificate IV - Mental Health
Community age care
certificate of completion of year 12 -
Alesco senior college