Riko Terauchi
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service
KFC
08.2021 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served food and beverages promptly with focused attention to customer needs.
- Responded to customer requests for products, services, and company information.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - English
Griffith English Language Institute
Gold Coast, QLD12.2023
Bachelor of Arts - American And English Literature
University of Kansai Gaidai
Osaka, Japan03.2025
Skills
- Great hospitality skills
- Ability to make possible connections with customers and supplier and even other employees
- Analytical thinking and problem solving skills
- Managing Orders and Deliveries
- Washing and Storing Dishes
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Customer Service
KFC
08.2021 - 03.2023
No Degree - English
Griffith English Language Institute
Bachelor of Arts - American And English Literature
University of Kansai Gaidai
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