Riley Casey
Sunbury,VIC
Summary
Dynamic professional with a proven track record at Sunbury Basketball Association, excelling in high-pressure environments and fostering positive team dynamics. Expert in effective communication and time management, I've significantly contributed to enhancing game quality and customer satisfaction. Skilled in navigating complex situations with patience and empathy, ensuring a seamless experience for all stakeholders.
Overview
3
3
years of professional experience
Work History
Referee
Sunbury Basketball Association
07.2022 - Current
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Coordinated with other referees to execute smooth and consistent games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Communicated with fans, coaches, players, and other umpires.
Waiter
Coffee Van Inside of Caravan Park
12.2021 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Coaching
Sunbury Basketball Association
03.2022 - 11.2022
- Raised team morale by fostering a positive and inclusive culture within the organization.
- Established strong relationships with athletes, ensuring open lines of communication and trust.
Education
Salesian College Sunbury
01-2024
Skills
- Strong communication skills
- Time management
- Teamwork and cooperation
- Patience and tolerance
- Customer service
- Patience and empathy
Certification
responsible service of alchohol
Timeline
Referee
Sunbury Basketball Association
07.2022 - Current
Coaching
Sunbury Basketball Association
03.2022 - 11.2022
Waiter
Coffee Van Inside of Caravan Park
12.2021 - 01.2023
Salesian College Sunbury
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