Riley Colborne
Sydney,Australia
Summary
Hardworking Individual gifted with the ability to apprehend information quickly. Eager to contribute value to team through strong troubleshooting and diagnostics skills combined with superior repair abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Red Rooster
05.2023 - 01.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed and implemented new processes and procedures to streamline operations.
- Kept equipment operating correctly whilst trouble shooting and repairing non functional equipment
- Trained staff on customer service best practices for improved interactions.
- Conducted regular inventory checks to maintain stock levels.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Completed cash and credit card transactions accurately using POS software.
Food Service Team Member
Red Rooster
10.2022 - 05.2023
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Set up and prepared cooking supplies and workstations during opening and closing
Customer Service Team Member
Dominos's Pizza
06.2022 - 10.2022
- Handled day-to-day customer contact via phones, faxes, and emails.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Sought ways to improve processes and services provided.
- Exhibited high energy and professionalism when dealing with clients and staff.
Food Service Team Member
KFC
03.2021 - 03.2022
Electical Appentice
NECA Electical Appentices
01.2024 - 12.2024
- Developed new skills with hands-on training in various techniques.
- Enhanced team productivity by assisting skilled tradespeople with daily tasks.
- Communicated effectively with team members to coordinate tasks.
- Completed projects within established timeframes by collaborating with experienced professionals.
- Participated in training sessions to acquire foundational knowledge of industry practices.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
- Improved safety standards by consistently adhering to all workplace safety protocols and identifying potential hazards.
Education
High School Diploma -
Marist College Kogarah
Bexley, NSW09.2022
Skills
- Workplace Safety
- Performance Optimization Strategies
- Verbal and Written Communication
- Test Equipment
- Troubleshooting Skills
- Willingness to Learn
- Teamwork and collaboration
- Time management
Certification
- Provide First Aid (HLTAID011)
- Provide basic emergency life support (HLTAID010)
- Provide cardiopulmonary resuscitation (HLTAID009)
Timeline
Electical Appentice
NECA Electical Appentices
01.2024 - 12.2024
Shift Supervisor
Red Rooster
05.2023 - 01.2024
Food Service Team Member
Red Rooster
10.2022 - 05.2023
Customer Service Team Member
Dominos's Pizza
06.2022 - 10.2022
Food Service Team Member
KFC
03.2021 - 03.2022
- Provide First Aid (HLTAID011)
- Provide basic emergency life support (HLTAID010)
- Provide cardiopulmonary resuscitation (HLTAID009)
High School Diploma -
Marist College Kogarah
Similar Profiles
Md Rezaul Hoque SykutMd Rezaul Hoque Sykut
Shift Manager at Red RoosterShift Manager at Red Rooster
Kelly EthertonKelly Etherton
Cashier at Red Rooster GladstoneCashier at Red Rooster Gladstone
Tamika AlbertTamika Albert
Restaurant Manager at Red RoosterRestaurant Manager at Red Rooster