Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Riley Crase

Collingwood Park,QLD

Summary

Service professional with extensive experience at Kennards Hire, specializing in customer relationship management and equipment maintenance. Achievements include significant improvements in client satisfaction and repeat business through effective problem-solving. Strong commitment to safety and efficiency, with a track record of optimizing delivery routes and ensuring operational excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Service Person Driver

Kennards Hire
Bundamba, QLD
03.2021 - Current
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Assisted customers with equipment inquiries, and provided knowledgeable recommendations.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Stood in as the hire controller on days when needed.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Performed routine maintenance on tools and machinery to ensure optimal performance.
  • Performed onsite repair of equipment at customer locations.
  • Operated delivery vehicles in compliance with safety regulations and company policies.
  • Conducted regular vehicle inspections to ensure operational safety and reliability.
  • Loaded and unloaded cargo according to weight distribution guidelines for safety.
  • Planned efficient routes to optimize delivery times.

Retail Worker

Woolworths
Redbank Plains
02.2018 - 03.2021
  • Stocked shelves and organized merchandise to enhance visual appeal.
  • Operated the cash register and processed transactions efficiently.
  • Maintained cleanliness and organization in the store environment.
  • Handled customer complaints and resolved issues professionally.
  • Collaborated with team members to ensure smooth daily operations.

Cook

Hungry Jacks
Goodna
12.2017 - 02.2018
  • Provided excellent customer service in a fast-paced food environment.
  • Operated kitchen equipment according to safety and health guidelines.
  • Maintained cleanliness of workstations and dining areas during shifts.
  • Prepared and assembled food items following standard recipes and procedures.

Retail Worker

JB Hi Fi
Mount Ommaney
01.2016 - 01.2016
  • Work Experience: 2016, for one week.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Stocked shelves and organized merchandise to enhance visual appeal.
  • Maintained cleanliness and organization in the store environment.

Warehouse Worker

QBD Warehouse
Richlands
01.2014 - 01.2015
  • For four weeks leading up to Christmas in 2014 and 2015.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Maintained cleanliness and orderliness of the warehouse environment consistently.

Education

Queensland Certificate of Education -

Springfield Central State High School
Springfield, QLD

Certificate II - Manufacturing Technology

Site Skills
Brisbane, QLD

Certificate III - Engineering Techincal

Site Skills
Brisbane, QLD

Skills

  • Customer relationship management
  • Problem-solving
  • Equipment maintenance
  • Reliability and punctuality
  • Time management
  • Team collaboration
  • Effective planning

Certification

  • Forklift
  • Elevated work platform

References

References available upon request.

Timeline

Service Person Driver

Kennards Hire
03.2021 - Current

Retail Worker

Woolworths
02.2018 - 03.2021

Cook

Hungry Jacks
12.2017 - 02.2018

Retail Worker

JB Hi Fi
01.2016 - 01.2016

Warehouse Worker

QBD Warehouse
01.2014 - 01.2015

Queensland Certificate of Education -

Springfield Central State High School

Certificate II - Manufacturing Technology

Site Skills

Certificate III - Engineering Techincal

Site Skills

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Riley Crase